Stevie® Winners Announced in 19th American Business Awards®

Posted by Maggie Gallagher on Thu, Apr 29, 2021 @ 11:38 AM

The Stevie® Awards, organizers of the world’s premier business awards programs, today announced the Gold, Silver and Bronze Stevie winners in The 19th American Business Awards®.

All organizations operating in the U.S.A. – large and small, public and private, for-profit and non-profit - are eligible to submit nominations to the ABAs in a wide range of categories, honoring achievement in every aspect of work life, from customer service and management to public relations and product development. More than 3,800 nominations, a record number, were reviewed in the judging process this year by more than 250 professionals worldwide, whose average scores determined the winners.

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Winners of three or more Gold Stevie Awards include:

Altium LLC (La Jolla, CA), ARRAY Information Technology (Greenbelt, MD), Bursali (Bursa, Turkey), Comcast Business (Philadelphia, PA), C-Strategies Inc. (Chicago IL), Estée Lauder Companies (New York, NY), Global Citizen (New York, NY), GN Hearing (Copenhagen, Denmark and Bloomington, MN), Hearts & Science (New York, NY), Ingersoll Rand (Charlotte, NC), Jeunesse Global (Orlando, FL), John Hancock (Boston, MA), Katalyst Productions (Philadelphia, PA), New American Funding (Tustin, CA), Other World Computing (Woodstock, IL), St. Croix Chocolate Co. (Marine on St. Croix, MN), State Farm (Bloomington, IL), Tinuiti (New York, NY), T-Mobile (Bellevue, WA), and Wolters Kluwer Legal & Regulatory U.S. (New York, NY).

Among other winners, organizations with five or more Gold, Silver, or Bronze Stevie wins include:

5W Public Relations (New York, NY), BMO Financial Group (Chicago, IL), Department of Labor Office of the Chief Information Officer (Washington, DC), Fannie Mae (Washington DC), Grant Thornton LLP (Chicago, IL), IBM (Armonk, NY), Makers Nutrition (Hauppauge, NY), Merkle (Columbia, MD), Nature's Sunshine (Lehi, UT), OnBoard (Indianapolis, IN), POWERHOME SOLAR (Mooresville, NC), RepairSmith (Los Angeles, CA), Salesforce (San Francisco, CA), SmartLinx (Iselin, NJ), SoftPro (Raleigh, NC), TriNet (Dublin, CA), Wesley Financial Group (Nashville, TN), Wolters Kluwer (Minneapolis, MN), and Xandr (Boston, MA).

For a complete list of the Stevie Award winners announced today, visit www.StevieAwards.com/ABA

Winners of six best-of-show prizes will be awarded Grand Stevie Award trophies. Those winners will be announced the week of May 10.

2021 Stevie winners will be celebrated during a virtual awards ceremony on Wednesday, June 30 at 2pm ET. Details of the event are available on the website.

The categories that recognize outstanding new products and services introduced in the USA are among the most heavily subscribed in the ABAs, and every new product or service nominated in The 2021 American Business Awards is included in voting for the People's Choice Stevie Awards for Favorite New Products, a worldwide public vote. Voting opened today at at http://peopleschoice.stevieawards.com and will conclude on May 28. People’s Choice Stevie winners will be announced the week of June 1 and will be honored during the June 30 virtual presentations.


“The American economy continues to show its resilience, and as we’re poised on the beginning of what should be a phenomenal period of growth, we celebrate the remarkable achievements of a wide range of organizations and people over the past 18 months,” said Stevie Awards president Maggie Gallagher. “This year’s Stevie-winning nominations in The American Business Awards are testament to the ingenuity, the commitment, the passion, the adaptability, and the creativity of the American people. We look forward to celebrating this year’s winners during our virtual ceremony on June 30.”

Sponsors of The 2021 American Business Awards include John Hancock, Melissa Sones Consulting, and SoftPro.

Topics: American business awards

Entry Deadline Approaching in The 2021 International Business Awards®

Posted by Maggie Gallagher on Thu, Apr 29, 2021 @ 11:32 AM

The entry deadline is fast approaching in The 18th Annual International Business Awards®, the world's premier business awards competition, which attracts nominations from organizations in more than 60 nations and territories each year.

Submit nominations in more than 400 business awards categories through 12 May to avoid late fees.

All individuals and organizations worldwide - public and private, for-profit and non-profit, large and small - may submit nominations to The International Business Awards. Late entries will be accepted through 16 June. Entry details are available at www.StevieAwards.com/IBA.

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Juries featuring more than 150 executives around the world will determine the Gold, Silver, and Bronze Stevie Award winners. Winners will be announced on 12 August, and celebrated at a gala banquet in Paris, France on 23 October, conditions permitting.

The International Business Awards recognize achievement in every facet of the workplace. Categories include:

  • Management Awards for Executive of the Year in 35 industries, Chairman of the Year, Maverick of the Year, Woman of the Year, and more.
  • COVID-19 Response Awards have no entry fees through the 12 May deadline. After that, there is a $55 late fee.
  • Entrepreneur of the Year Awards in 35 industry categories and Founding Team of the Year in four industry groups.
  • Company of the Year Awards in 35 industry categories and broken down by company size, as well as Startup of the Year, Most Innovative Company of the Year, Fastest Growing Company of the Year, and more.
  • Customer Service Awards for Customer Service Department of the Year, Customer Service Team of the Year, and Customer Service Executive of the Year.
  • Human Resources Awards for Human Resources Department of the Year, Human Resources Team of the Year, and Human Resources Executive of the Year.
  • Information Technology Awards for IT Department of the Year, IT Team of the Year, IT Executive of the Year, and more.
  • Marketing Awards for Marketing Department, Team, and Executive of the Year as well as 50 Marketing Campaign categories.
  • New Product Awards for Product Management, Business Technology Solutions, Content & Content Technology Solutions, Education & Education Technology Solutions, and more.
  • Public Relations Awards for Agencies, Departments, Teams, Individuals, and Innovation, as well as for PR Campaigns and Programs.
  • Web Site, App, Event, Video and other media awards

The Stevie Awards has video resources on why and how to enter The 2021 International Business Awards:

“We are excited to see what so many businesses across the globe were able to achieve during one of the toughest years in our lifetimes. Through the hardships, judges are seeing innovation and compassion for employees and customers from Stevie Awards entrants. We have expanded the time frame for eligibility for Stevie Awards nominations to include 2019 to give organizations a broader scope of work to be recognized for” said Stevie Awards President, Maggie Gallagher.

Stevie Award winners in the 2020 IBAs included Deutsche Telekom Services Europe (Slovakia), Ernst & Young (USA), IBM (USA), Facebook India Online Services (India), Freelancer.com (Australia), Ooredoo Group (Qatar), REMAP (Canada), Türkiye İş Bankası (Turkey), Thai Life Insurance (Thailand), Telecommunication Services Limited (Hong Kong), LLYC (Spain), Warner Media (USA), and many more.

Interested in entering The International Business Awards?

Request the entry kit

Topics: International business awards

Global Support for Historic Journey Across Eurasia

Posted by Hailey Roos on Tue, Apr 27, 2021 @ 03:58 PM
  • Klareco’s blended approach to complex communication provides consistently positive media appearances 
  • Nearly 70 years after the first historic global trek, the Last Overland was successfully completed with guidance from Klareco Communications
  • Klareco’s strategies helped the Last Overland reach over 350 million people worldwide via various media outlets in 26 countries and 14 languages

About Klareco Communications

Klareco is a public relations and corporate communications agency. Their team of strategic advisors uses an integrated communications approach, blending the skillsets of a range of specialists. Their areas of expertise include corporate and financial communications, investor relations, capital market transactions, crisis, and emergency advisory and activation, regulatory and stakeholder engagement, and government communications. These specialists combine their skills to help bring clarity to complex situations. 

The Last Overland

The Last Overland is a 16,000-km journey from Singapore to London in “Oxford” the Land Rover, a re-creation of the historic First Overland expedition of 1955. One of the original team member’s grandsons, Nat George, would be flying the flag for his grandfather Tim Slessor on the journey, driving in his grandfather’s tire tracks. Klareco Communications helped to build a compelling story around the re-creation of the journey, leveraging the family’s personal experience and extraordinary determination, as well as the magnetic appeal of such a historic car. This allowed them to capture both mainstream and motoring audiences through special interest, mainstream, and social media, as well as regional, national, and global media publications. 

Members of the Klareco team provided on-the-round PR support while using the back of “Oxford”, the Land Rover, as their official office on the road through Singapore, Malaysia, Thailand, and Myanmar. Not only was this a brilliant opportunity to be fully immersed in the experience, but it also gave the team firsthand insight into what was actually happening and how to communicate it with the right tone, messaging, and proof points. Along the way, the agency provided strategic communications advice, media relations and event support, coordination and liaison with sponsors and partners, and acted as a point of contact for Southeast Asia and international media. The support continued remotely once the Southeast Asia leg was complete and the agency team headed home. 

By the time Oxford arrived in London in mid-December 2019, the campaign had achieved unprecedented results: at least 250 pieces of coverage across more than 197 media platforms, including local news dailies, motoring publications, radio, Land Rover interest magazines, blogs, and interest group pages. Coverage included 14 languages across 26 countries and regions including Singapore, Southeast Asia, China, UK, U.S., European countries, Eastern Europe, and India, in both print and digital media. The expedition organizers estimate that the reach of this news coverage totals at least 365 million people around the world.

It is not every day that an agency has the opportunity to turn a concept into a pan-Southeast Asia campaign that captures imagination across the world. But this is exactly what Klareco did with the Last Overland. The organizers estimate a social media reach of three million and an audience of more than 350 million globally: not bad for a campaign fueled not by money, but by shared values, enthusiasm, and a spirit of adventure.

Klareco Communications won the Silver Stevie for Innovation in Public Affairs Communications in the 2020 Asia-Pacific Awards®. 

Interested in entering the 2021 Asia-Pacific Awards? 

Request the entry kit

Topics: public relations award, Asia-Pacific Stevie Awards

Kids Coding the Future

Posted by Hailey Roos on Thu, Apr 22, 2021 @ 10:35 AM
  • Kids Code Jeunesse is a charity organization that offers Canadian kids the opportunity to learn digital skills
  • They aim to educate 1 million children in coding, digital citizenship, and creativity by 2030

About Kids Code Jeunesse

Kids Code Jeunesse is a bilingual Canadian charity determined to give every Canadian child access to digital skills education, with a focus on girls and underserved communities. KCJ teaches kids and their educators about artificial intelligence, code, digital citizenship, and how these integrate with the Global Goals so that children have the confidence and creative tools they need to build a better future.

KCJ delivers education through four pillars of service virtually and in-person:

  • Code Create Teach includes teacher training and in-class workshops
  • Code Create Celebrate hosts international events that relate to STEM, including Hour of Code and Astro Pi
  • Code Create Play has extracurricular workshops that focus on kids’ hobbies like arts and sports
  • Code Club Canada is a national network of over 1,000 clubs where kids can learn to code in small groups outside of school hours

After much discussion with international researchers, in 2019, KCJ launched #kids2030, a long-term initiative that brings together artificial intelligence, algorithm literacy, digital citizenship, and sustainable development goals to all of its programs and to the forefront of children’s education. It aims to educate 1 million kids and 50,000 educators by 2030. 

As of 2019, KCJ was the first national organization to offer free AI education in the classroom. Its services are frequently in demand from schools, caregivers, and communities. Between September and December of 2019, over 1,000 classroom workshops were booked. The BC Ministry of Education invited KCJ to consult on their curriculum, the Ontario Ministry of Education had KCJ advise on their math curriculum, and KCJ’s Chief Knowledge Officer was a senior advisor on the Pan-Canadian Computer Science Framework. 

In March of 2020, KCJ launched the Algorithm Literacy Project, a collaboration with the Canadian Commission for UNESCO, which is supported by the Canadian Council of the Arts, Microsoft, and RBC. The project teaches kids how algorithms work and provides materials to facilitate conversations about the role algorithms play in our world. 

In the first month of the COVID-19 emergency, KCJ reached out to over 1,000 educators, parents, and children through virtual workshops and resources. It was the first CanCode-funded organization to adapt in-person services to completely virtual offerings. Within days of school closures, KCJ was running virtual Code Club sessions that coached kids through coding projects, and within 2 weeks, it was offering virtual Code Create Play workshops on topics including space, nature, art, and sports. 

KCJ’s Foundation for the Future

Kids Code Jeunesse focuses on creating quality and inclusive educational experiences that support the needs of communities. It teaches concepts of collaboration, computational thinking, creativity, and digital citizenship. This approach is pedagogically driven, more similar to the humanistic approach of Renaissance learning than the post-industrial model that focuses on vocation. 

KCJ is a charity that operates like a startup: it is agile, striving to learn, and fostering a nurturing culture that encourages team members to innovate. Its big-picture thinking enables KCJ to offer influential change on an international scale. It is committed to serving underserved communities by focusing on public schools and co-ed classes. 

As KCJ continues to adapt to the changing world, it is focusing on leaving a meaningful impact. It doesn’t just teach kids how to code; kids are armed with the curiosity, creativity, and collaborative skills they need to apply knowledge to a digitally-driven and evolving world. KCJ’s work isn’t about preparing the next cohort of programmers; it’s equipping a generation with the ability to solve major global issues and the confidence to thrive in an unpredictable future. 

Kids Code Jeunesse won a Gold Stevie for Company/Organization Awards Categories - Organization of the Year - Government or Non-Profit - More Than 10 Employees in the 2020 Stevie Awards for Women in Business®. 

Interested in the 2021 Stevie Awards for Women in Business?

Request the Entry Kit

Topics: stevie awards for women in business, coding

dP elektronik GmbH: 100 Prozent Weiterempfehlung durch Mitarbeitende

Posted by Jule Kern on Thu, Apr 22, 2021 @ 07:16 AM

dp elektronik aus Langenhagen bei Hannover ist ein IT-Unternehmen im Bereich systematische Zeiterfassung und digitale Schließsysteme.

Die Ursprungssoftware für die Zeiterfassung stammt vom amerikanischen Mischkonzern Honeywell und heißt NovaTime. dp elektronik ist Knowhow-Marktführer in der DACH-Region für die Honeywell-Softwareprodukte Zeiterfassung und Zutrittskontrolle und agiert auch in Benelux sowie in Rumänien. Referenzkunden des Unternehmens sind Tom Taylor, Edding, Toyota Material Handling, Uhu, Hancook Reifen, Frankonia Jagd, Deutsche Apotheker und Ärztebank, Städte von Burgwedel bis zum Bundesumweltministerium in Berlin und Bonn.  Erreichbarkeit, Service und Knowhow zeichnen dp elektronik aus.

Doch bis zu diesem Erfolgsstatus war es ein weiter Weg: durch eine Umstrukturierung, verstärkte Kundenakquise, die Einführung eines partnerschaftlichen, verlässlichen und aufrichtigen Umgangs mit allen Mitarbeitenden, Kunden, Lieferanten und Geschäftspartnern gelang es Geschäftsführer Christian Maxin im Jahr 2011, das Unternehmen wieder auf Erfolgskurs zu lenken. Seinen Mitarbeitern garantierte er flache Hierarchien und sichere Arbeitsplätze. „Ich betrachte wirtschaftlichen Erfolg nicht als Unternehmensziel, sondern als Unternehmenszweck. Wirtschaftlicher Erfolg ist eine notwendige Bedingung für Nachhaltigkeit, sichere Arbeitsplätze und soziales Engagement“, benennt Maxin seine Firmenphilosophie. 

Bei den 7. German Stevie® Awards gewann das Unternehmen einen Bronze Stevie in den Kategorien für Besondere Leistungen im Bereich Human Resources.

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Geschäftsführer Christian Maxin schaltet keine teuren Stellenanzeigen, wenn er neue Mitarbeiter für sein Unternehmen sucht. Er verweist über Facebook und Instagram auf seinen kununu-Score von 4,6 bei 5 möglichen Sternen. 47 Meinungen seiner aktuellen und ehemaligen Mitarbeitenden sind in dem anonymen Arbeitgeberbewertungsportal hinterlegt: Alle empfehlen dp elektronik zu 100 Prozent weiter. Das hat dem Unternehmen drei Jahre in Folge die Auszeichnung "Top-cad89941-23e5-4790-bcb5-a3a2c64275c2-photos_upload2-Christian-Maxin_Foto_Hannes-LambertArbeitgeber im Mittelstand" durch Focus Business beschert: 2019, 2020 und 2021. "Meine wichtigsten Kunden sind meine Mitarbeiter. Ich lege viel Wert auf Teamarbeit. Ein gutes Team schafft eine tolle Arbeitsatmosphäre und gute Ergebnisse", betont Christian Maxin.

Seit Anfang 2019 hat er sechs neue Mitarbeiter eingestellt und seine Bürofläche von 200 auf 450 Quadratmeter verdoppelt. Sein Geschäftsmodell mit elektronischer Zeiterfassung und Zugangskontrolle ist während der Pandemie noch erfolgreicher geworden. Maxins intelligentes und beispielhaftes Arbeitgeber-Marketings macht das Unternehmen für neue Mitarbeiter attraktiv, erwartet sie schließlich ein Arbeitgeber, für den die Zufriedenheit seiner Mitarbeitenden höchste Priorität hat.

Auch der Bronze Stevie soll die herausragende Zufriedenheit der Mitarbeiter von dP elektronik honorieren.

 

Eine vollständige Liste der Gewinner 2021 finden Sie hier. 

 

Topics: human resources award, Gewinner, GSA21, Bronze

15th Annual Stevie Awards for Sales & Customer Service Winners Honored in Virtual Ceremony

Posted by Nina Moore on Mon, Apr 19, 2021 @ 02:52 PM

The Stevie® Awards for Sales & Customer Service is an international business awards competition open to all organizations worldwide. The focus of the awards is to recognize innovations and achievements of contact center, customer service, business development and sales professionals.

The winners of the 2021 Stevie Awards for Sales & Customer Service were announced in February 2021. In lieu of receiving their awards at an in-person gala in Las Vegas, winners accepted their trophies and medals from home. Each winning organization that participated was honored during a virtual awards ceremony on April 14, attended by 668 executives from around the world. 

Winners accepted their awards by filming 30-second acceptance speeches, which were broadcast live to winners and their guests via Swapcard, the Stevie Awards virtual event platform and partner. The 15th annual awards ceremony was livestreamed in three difference time zones; 2:00 pm KST, 2:00 pm GMT, and 2:00 pm EST.

In addition to acceptance speeches, the Stevie Awards shared videos about the winning organizations, messages from Stevie Awards judges, sponsors, and surprise celebrity guests. Some of the fan favorite special guests who congratulated winners on their hard work were Paula Abdul, comedy magician Penn Jillette, and the CEO of Zoom Video Communications, Eric Yuan.

"I want to congratulate all of the Stevie Award winners on your business achievements, Abdul said. "Since the Stevie Awards are the Oscars of business, every single one of you are rock stars! Keep up the great work. I wish you nothing but continued success, and may the rest of 2021 be amazing."

Attendees celebrated their Stevie wins remotely by taking photos on our "virtual red carpet," which transforms the background of an image into the 2021 Stevie Awards for Sales & Customer Service step and repeat backdrop. View the red carpet photo gallery. 

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The complete list of Stevie Awards for Sales & Customer Service winners by category is available at http://www.StevieAwards.com/Sales.

The ceremony replay, individual acceptance speeches, and red carpet interviews are available to watch on YouTube and below.

 

2021 Stevie Awards for Sales & Customer Service gold winners that participated in the virtual awards ceremony included:

  • DHL Express India Pvt Ltd, Mumbai, Maharashtra, India
  • Electronic Arts, Austin, TX USA: Evan Shadle, Front-Line Customer Service Rep
  • IBM, Armonk, NY USA: UKI Strategic Deal Squad
  • Jamaica Promotions Corporation (JAMPRO), Kingston, Jamaica
  • Mailchimp, Atlanta, GA USA: Empowering Our Customers During Times of Uncertainty
  • Nutrisystem, Fort Washington, PA USA: The Nutrisystem Online Support Team
  • Optima Tax Relief, LLC, Santa Ana, CA USA
  • Paylocity, Schaumburg, IL, USA: Paylocity Sales Team
  • Princess Polly, Los Angeles CA USA: Alexandria Collis, From Manager to Director
  • Radio Flyer, Chicago, IL USA
  • Sales Partnerships, Inc., Broomfield, CO USA: Jeffrey Valentine, Director of Sales and Training
  • ServiceNow, Santa Clara, CA USA: ServiceNow Onboarding Metamorphosis: Win as a Team!
  • SoftPro, Raleigh, NC USA: Excelling Through Turbulent Times by Meeting Customers' Evolving Needs
  • Solstice, Plantation, FL USA: Solstice's Account Management Team
  • UPMC Health Plan, Pittsburgh, PA USA: 2021 Medicare Sales Support Team
  • Vengreso, San Francisco, CA USA: The PVC Sales Methodology
  • Vodafone Turkey, Istanbul, Turkey: Blended Onboarding Training Program for Work from Home
  • …and many more

Watch the video below to see ConnectiCare of Farmington, CT, USA accept their 2021 Gold, Silver, and Bronze Stevie Awards for Innovation in Customer Service, Best Customer Satisfaction Strategy, and Best Customer Engagement Initiative. Laurie Blier, Director- Retail Operations, stated during her acceptance speech, "Health insurance is personal and complicated. People often need assistance during the most stressful and emotional times of their lives. the COVID-19 pandemic made the need for personalized service with a health plan even more important."

 

2021 Sales Partnerships Ethics in Sales Award

Sponsored by Sales Partnerships, Inc. for the fifth consecutive year, the Sales Partnerships Ethics in Sales Award recognizes organizations for best practices and achievements in demonstrating the highest ethical standards in the sales industry. Entrants submitted specific examples, case studies, practices, etc., illustrating why the nominated organization should be considered an excellent example of best practices in sales. This award was based on accomplishments beginning on January 1, 2020. The team at Sales Partnerships reviewed the nominations in this category and chose three winners based on their ethical sales practices.

The three 2021 Stevie Award winners for Ethics in Sales are:

  • GOLD STEVIE WINNER: Groove, San Francisco, CA 
  • SILVER STEVIE WINNER: Wesley Financial, Franklin, TN
  • BRONZE STEVIE WINNER: One Vision Productions, Tucker, GA

Fred Kessler, Chief Sales Officer of Sales Partnerships, explained the importance of spotlighting ethical sales behaviors, community engagement, and charitable work for this sponsored category ahead of Groove's acceptance speech video below. 

"We are proud to sponsor the Ethics in Sales Award to promote integrity and responsibility in our profession," Kessler said. "With nearly 10% of the US population in sales roles, it has never been more critical to spotlight those who do the job the right way."

 

It was announced during the ceremony that the 2021 awards will begin accepting nominations in July 2022.

"We are hopeful that we will be able to hold the 16th annual ceremony next year in Las Vegas," said Stevie Awards President Maggie Gallagher. "It was great to hear so much positivity and creativity from the Stevie Awards community."

For the past 18 years the Stevie awards programs have recognized excellence in business worldwide. Each year, the eight Stevie awards competitions receive more than 12,000 nominations from organizations of all types and sizes in more than 70 nations.

Longtime sponsors and supporters of The 15th annual Stevie Awards for Sales & Customer Service include Sales Partnerships, Inc. and ValueSelling Associates, Inc.

Copy of Copy of Thank You to our Sponsors-1

Interested in entering the 2022 Stevie Awards for Sales & Customer Service?

Request the entry kit

 

Topics: Stevie Awards for Sales & Customer Service, award sales, best sales team

SYKES Australia’s Support through the Pandemic

Posted by Hailey Roos on Thu, Apr 15, 2021 @ 11:17 AM
  • SYKES Australia’s global clients rely on the company for digital marketing, customer service, and technical support
  • The company has grown exponentially with a team of committed partners who are dedicated to providing the best support possible
  • In the wake of COVID-19, SYKES Australia implemented new strategies to keep people’s well-being prioritized 

About SYKES Australia 

SYKES Australia is a digital marketing, customer service, and technical support provider to brands around the world. SYKES is a global leader in providing support, comprised of a diverse, fun-loving, and energetic team within a vibrant workplace. 

SYKES Australia opened its first contact center in George Street with only 125 employees. Focused heavily on outbound telemarketing, the company spent its first years helping a global client enter the Australian market. 

Seeing progress and growth, SYKES Australia began to scale, exploring more services and fostering new partnerships locally and worldwide. Today, the company has created its own mark in the field, continuously providing support for big global companies and leading Australian brands. Operations also expanded across New South Wales and Queensland. 

SYKES Australia’s COVID-19 Response

After recuperating from the relentless bushfires, SYKES Australia faced the coronavirus crisis with resilience and strength. The employee-centric company put its people’s mental health and well being above all, implementing a work-at-home (WAH) solution for its biggest client in just days. To support this transition to WAH and employees through COVID, SYKES developed new communications channels, tools, and support packs to assist both staff and leaders in the new normal. 

SYKES provided consistent support to its clients in the face of adversity and fear. This was made possible with the culture SYKES has established and the talented team whose character shone like a bright light of hope, confidence, and strength in trying times. 

SYKES Australia won a Bronze Stevie for COVID-19 Response Categories - Most Valuable Response by a Customer Service Team in the 2021 Stevie Awards for Sales & Customer Service®. 

Interested in entering the 2022 Stevie Awards for Sales & Customer Service?

Request the entry kit

Topics: Steve Awards for Sales and Customer Service

Grand Stevie® Award Winners Announced in the 2021 Middle East & North Africa Stevie Awards

Posted by Maggie Gallagher on Mon, Apr 12, 2021 @ 12:32 PM
  • DP DHL and UAE Ministry of Health and Prevention win top Stevie Awards
  • Grand Stevie winners to be honored at a virtual award ceremony on 2 June

The Stevie® Awards have announced the Grand Stevie Award winners in the second annual Middle East & North Africa Stevie Awards. The winners will be honored during a virtual award ceremony on 2 June.

Grand Winners MENA final

The Middle East & North Africa Stevie Awards, sponsored by the Ras Al Khaimah Chamber of Commerce & Industry, is an international business awards competition open to all organizations in 17 nations in the Middle East and North Africa. The focus of the awards is recognizing innovation in all its forms.

This year more than 400 nominations were considered in the judging process by more than 70 professionals, whose average ratings determined the Gold, Silver, and Bronze Stevie Award winners announced last month. For a complete list of the 2021 Stevie Award winners, visit https://MENA.StevieAwards.com.

In addition to the Gold, Silver, and Bronze Stevie Awards, the top winner overall (total number of points conferred by total Gold, Silver, and Bronze Stevie wins) and the highest-scoring nominations are awarded the Grand Stevie Awards.

The two Grand Stevie Award winners are:

ORGANIZATION OF THE YEAR: DP DHL: which earned 26.5 award points for the achievements of their affiliates in Jordan, Lebanon, Qatar, Saudi Arabia and the United Arab Emirates. The Germany-headquartered global logistics and transportation company is no stranger to the top honor in Stevie Awards competitions, having won numerous Organization of the Year honors in the German Stevie Awards, the Stevie Awards for Sales & Customer Service, and other Stevie Awards programs.

HIGHEST-RATED NOMINATION OF THE YEAR: The “Stroke Golden Hour” nomination submitted by the UAE Ministry of Health and Prevention, in Dubai, received the highest average score from the judges (9.17 out of 10) in this year’s competition. The Gold Stevie winner for Excellence in Innovation in Government - Organizations with 100 or More Employees, the nomination describes the development of an IT solution that almost halved the “door to needle” treatment time for stroke victims at MOHAP facilities. One judge commented on the nomination, “A perfect example of an IT solution supporting a noble cause: reducing mortality and morbidity due to stroke. Using modern technologies like VR to assist patients is another welcome move.”

Stevie Award winners will be celebrated at a virtual awards ceremony on 2 June. Registration for the ceremony is ongoing.

“We are thrilled to announce the 2021 Grand Stevie Award winners. DP DHL and the UAE Ministry of Health and Prevention have proven to be exceptional in the eyes of Stevie Award judges around the globe,” said Maggie Gallagher, President of the Stevie Awards.

Complete information about the virtual awards ceremony is available at https://stevieawards.com/mena/tickets

The virtual ceremony will feature digital versions of all of the things that people love about Stevie Awards events, including networking, acceptance speeches, red carpet photographs, and red-carpet interviews.

If you, as a representative of the press, are interested in participating in the virtual award ceremony of the Middle East & North Africa Stevie Awards on 2 June at 14 GST., please contact us at help+MENA@stevieawards.com.

The third edition of the Middle East & North Africa Stevie Awards will open for entries in September 2021.

Topics: Middle East Stevie Awards

Stevie Awards Partners to Create Thought Leadership Categories

Posted by Maggie Gallagher on Thu, Apr 08, 2021 @ 11:14 AM

The Stevie® Awards, organizers of the world’s premier business awards programs, announced today that Thought Leadership Leverage (TLL), a consultancy that helps individual experts and organizations take their ideas to scale through thought leadership, will sponsor its awards programs.

TLL will work with the Stevie Awards team to create and promote categories related to thought leadership in its eight national and international awards programs. The first fruit of the partnership is a new category in The 18th International Business Awards® for communications or public relations campaigns that create or further the thought leadership credentials or reputation of an individual or organization. TLL will next help create a number of categories for the 18th Stevie Awards for Women in Business, which will begin accepting nominations in May.

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“We are very pleased that Thought Leadership Leverage has agreed to partner with the Stevie Awards to create new categories in our competitions as recognition of achievement in thought leadership that did not exist in any of our programs thus far,” said Maggie Gallagher, Stevie Awards president. “We think the addition of thought leadership-related categories will serve to bring attention to worthy achievements in thought leadership generation, exposition, and promotion.”

TLL CEO and founder Peter Winick thinks the partnership with the Stevies will be a win for his firm’s clients. “There is no prominent international awards program to recognize individual and team achievement in organizational thought leadership – certainly nothing of the prominence of the Stevie Awards. The Stevies will help us to bring a new level of recognition to the achievements of our clients and other organizations and individuals.”

ABOUT THOUGHT LEADERSHIP LEVERAGE
Thought Leadership Leverage specializes in taking ideas to scale through thought leadership--creating impact and generating revenue for individuals and organizations. Over the past two decades, their clients have included New York Times best-selling business book authors, Thinkers 50 recipients, and Heads of Thought Leadership at some of the world's most respected organizations. CEO, Peter Winick, and COO, Bill Sherman, co-host the podcast "Leveraging Thought Leadership"—which has been recognized as one of the top podcasts that explores the business of thought leadership. Learn more at http://www.thoughtleadershipleverage.com

Topics: International business awards

Stevie Awards Announces the Winners of the 2021 Sales Partnerships Ethics in Sales Award

Posted by Maggie Gallagher on Wed, Apr 07, 2021 @ 10:51 AM

Winners of the 2021 Stevie Awards for Sales & Customer Service were announced in March, but winners of one special category, sponsored by longtime Stevie Awards sponsor Sales Partnerships, were just announced.

The Sales Partnerships Ethics in Sales Award recognizes organizations for demonstrating the highest ethical standards in sales. Nominees submitted case studies of achievement since the beginning of 2020 illustrating how and why they exhibited ethical sales practices.

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The team at Sales Partnerships reviewed the nominations and chose the following three winners: 

GOLD STEVIE WINNER: Groove, San Francisco, CA

SILVER STEVIE WINNER: Wesley Financial, Franklin, TN

BRONZE STEVIE WINNER: One Vision Productions, Tucker, GA

Sales Partnerships, Inc., which provides turnkey, outsourced selling solutions, is a sponsor of the Stevie Awards for Sales & Customer Service program for the fifth consecutive year.

Stevie Awards president Maggie Gallagher is looking forward to recognizing these winners during the program’s April 14 virtual awards ceremony.EthicsInSales_Winner3 cropped

“By their sponsorship of this award, Sales Partnerships demonstrates that they are not only dedicated to improving their clients’ sales results, but also to the association of ethical sales practices with practical success industrywide.  We applaud them for their dedication to this concept, and look forward to recognizing Groove, Wesley Financial, and One Vision Productions next week.”

 

Interested in entering the 2022 Stevie Awards for Sales & Customer Service?Request the entry kit

Topics: Stevie Awards for Sales & Customer Service

Strategisch, erfahren und engagiert - die Juryvorsitzende für Kundenservice und Support: Silke Robeller

Posted by Jule Kern on Tue, Apr 06, 2021 @ 11:30 AM

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Auch im 7. Jahr der German Stevie Awards ging es auf der bei der Jurybewertung spannend zu: Es galt, aus einer Vielzahl hochkarätiger Einreichungen die besten zu bestimmen. Nun sind die überzeugendsten Projekte und Leistungen ausgewählt und prämiert.

Die Jury und die Bewertungen der Nominierungen gehören zur Quintessenz der German Stevie Awards und machen die Umsetzung der Awards durch ihr Engagement und ihre Expertise zu einem ganz besonderen Erlebnis.

UnbenanntWir möchten Ihnen heute die Juryvorsitzende des Gremiums Kundenservice und Support, Silke Robeller, vorstellen. Frau Robeller hat Fragen rund um Ihre Juryarbeit bei den German Stevie® Awards beantwortet und gibt uns einen Einblick in das Jurygeschehen.

Silke Robeller gestaltet als leidenschaftliche Senior Managerin für Customer Service und strategische Problemlöserin gerne qualitativ hochwertigen Kundenservice, der die Kunden an das Unternehmen bindet und mit dem man die Potentiale der Kundenbeziehung ausschöpfen kann. Dazu bringt sie über 20 Jahre Erfahrung im nationalen und internationalen Service-Management von Konsumgütern, Handel, Verlagswesen, Finanz bis IT mit. Sie arbeitetet unter anderem für Marktführer wie Birkenstock, Verlagsgruppe Weltbild und Microsoft. Das macht ihr großen Spaß.

Bei den Stevie Awards engagiert sie sich bereits seit einigen Jahren in den Juries der verschiedenen Awardsprogrammen für die Themen Kundenservice und Women in Business. 2018 erhielt sie mit ihrem Team den Top Service Deutschland Award.
Sie engagiert sich im Call Center Verband Deutschland als Regionalleitung für Bayern und Baden-Württemberg und als Regionalvorstand bei FidAR (Frauen in die Aufsichtsräte).
Privat ist sie in der Nähe des Ammersees ansässig und genießt die wunderschöne Umgebung des 5-Seen-Lands.

Silke Robeller im Interview

Frau Robeller, bitte stellen Sie sich und das Unternehmen, für das Sie arbeiten, kurz vor. 

Silke Robeller: Ich sitze für den Call Center Verband Deutschland in der Jury. Dort bin ich seit langen Jahren Regionalleiterin Süd für die Bundesländer Bayern und Baden-Württemberg und fördere den regionalen Erfahrungsaustausch der Mitglieder. Ich selbst verantworte seit 20 Jahren Kundenservice-Einheiten bei verschiedenen Marktführern und bringe meine Expertise in die Bewertung für den Bereich Kundenservice mit ein.

Wie sehen Sie die zukünftige Entwicklung Ihrer Branche und der Bereiche, für die Sie in der Jury tätig waren. In Bezug auf die aktuelle Pandemie oder auch generell. 

Silke Robeller: Kundenservice ist aus dem täglichen Leben nicht wegzudenken. Sei es die Hotline Ihrer Bank, die Terminvergabe bei der Impfhotline oder die Bestellannahme Ihres Lieblingsversenders. Gerade in der Zeit, in der man die Filialen nicht besuchen kann, weicht man auf telefonische Bestellungen in den Läden oder auch auf Online-Kanäle der Versender aus. Hinter jedem dieser Kanäle sitzt auch ein Service Team.

Wie lange sind Sie bereits in der Jury der German Stevie Awards tätig, und wie sind Sie dazu gekommen?

Silke Robeller: Ich bin seit 2018 in verschiedenen Jury-Gremien der Stevie Awards tätig, von den internationalen Stevie Awards für Sales and Customer Service, die Women in Business Awards bis hin zu den German Stevie Awards. Wie ich dazu kam? Ich wurde vorgeschlagen.

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Die Mitglieder der Jury sind beruflich vielbeschäftigte Persönlichkeiten. Was motiviert Sie, diese nicht unerhebliche Arbeitsbelastung zusätzlich zu übernehmen?

Silke Robeller: Ich bekomme durch die eingereichten Bewerbungen selbst neue Impulse für meine Arbeit und es ist für mich wie eine Weiterbildung.

Was reizt Sie an der Jury-Arbeit besonders?

Silke Robeller: Ich freue mich immer über tolle Projekte, die die Kreativität der Unternehmen zeigen und wie sich das in verbesserten Zufriedenheitswerten niederschlägt.

Welche ist Ihre persönliche Lieblingskategorie und warum?

Silke Robeller: Der Kundenservice ist und bleibt mein Steckenpferd und meine Lieblingskategorie sind die Teams des Jahres.

Gibt es etwas, was Sie bei den Einsendungen in diesem Jahr besonders überrascht oder überzeugt hat?

Silke Robeller: Ich freue mich immer, wenn viel für die Mitarbeiter im Kundenservice getan wird, um deren Arbeit zu vereinfachen. Und wenn sich dann noch belegen lässt mit Zahlen, wie positiv sich das auf die Kunden auswirkt, dann bin ich immer ganz stolz auf die Einreicher.

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Was ist für Sie das Besondere an den German Stevie
Awards?

Silke RobellerDie Bewerbung ist einfach und schnell zu machen, ohne groß auf „Schönheit der Unterlagen“ wert zu legen.

Warum würden Sie anderen Fachleuten empfehlen, als Juror an den German Stevie Awards teilzunehmen? 

Silke Robeller: Die Jurytätigkeit bereichert das eigene Wissen.

Warum würden Sie Unternehmen empfehlen, sich um eine Auszeichnung durch die German Stevie Awards zu bewerben? 

Silke Robeller: Man kann diesen Award sehr gut vermarkten in Richtung der Sichtbarkeit zu den eigenen Kunden hin. Zusätzlich kann sich der jeweilige Einreicher im Unternehmen einen Namen damit machen und seine Sichtbarkeit steigern. 
1) Sie können sich damit von der Konkurrenz abheben

2) Service-Preise können Sie positiv vermarkten, wie bspw.

  • Artikel in Branchen- oder Wirtschaftsmedien (u.a. Handelsblatt)
  • Marketing/Kundenkommunikationen (Web-Site. Flyer)
  • Email-Abbinder
  • Sichtbare Leistung bei Kundenbesuchen
  • Positive Unternehmensdarstellung u.v.m.
  • Employer Branding (Annoncen, Firmenpräsentationen)
  • Nachwuchsgewinnung

Hier der Link zu meinem LinkedIn Artikel (1) Außendarstellung des Kundenservice durch Service-Preise | LinkedIn.

Erfahren Sie mehr über Silke Robeller

Topics: German Stevie Awards 2021, GSA21, Juryvorsitzende, Silke Robeller

HERO Software: mehr als eine Bürosoftware für Handwerker

Posted by Jule Kern on Tue, Apr 06, 2021 @ 11:14 AM

Bei den siebten jährlichen German® Stevie Awards wurde HERO in den Kategorien im Bereich Unternehmen und Institutionen als Unternehmen des Jahres - Computer-Software - bis zu 250 Mitarbeiter mit einem Gold Stevie ausgezeichnet.

HERO ist eine Marke der Lyke GmbH mit Sitz in Hannover. Mit der HERO Software schuf das Unternehmen eine ganzheitliche Unternehmenssoftwarelösung in der Cloud für Handwerker.

ef25d041-127c-40c3-84af-410aaf2909e2-photo_upload-HERO-XING-Logo-2xMit der HERO Software kann das ganze Unternehmen gemanaged werden – von der Dokumentenerstellung bis hin zur Zeiterfassung macht diese Software alles möglich. Durch die mobile Verfügbarkeit auf Smartphone und Tablet kann die Baustelle mit Fotos und Dokumenten dokumentiert werden, sodass keine Informationen mehr zwischen Baustelle und Büro verloren gehen. Zusammen mit Handwerkern entwickelt, bietet die Software die ganzheitliche Abwicklung von Projekten, vom Erstkontakt über die Umsetzung bis zum Zahlungseingang - inklusive Dokumenten-Management.

Vom Erstellen und Deligieren von Aufgaben, über die Planung von Einsätzen bis hin zur vorbereitenden Buchhaltung und Mitarbeiterwerwaltung: mit HERO erhalten Fachbetriebe den vollständigen Überblick.

 

Nach dem Erfolg bei den German Stevie Awards 2021 haben wir nachgefragt, was sich seit der Einreichung bei dem Wirtschaftspreis bei dem Unternehmen getan hat. 

„Wir haben uns in den letzten 18 Monaten stark verändert. Angefangen als Startup mit einem kleinen Team von rund 15 Mitarbeitern sind wir nun mit knapp 50 Kollegen ein stark aufgestelltes, junges Unternehmen. Da wir unsere Software immer weiter entwickeln, gemeinsam mit den Stimmen unserer Handwerkerkunden, konnten wir einen massiven Anstieg der Userzahlen feststellen. Alleine 2020 haben wir unsere Zahlen verdreifacht. Wenn man bedenkt, wie klein wir mal angefangen und wie manche noch Cloudlösungen belächelt haben! Wir haben einfach den Nerv der Zeit getroffen und sind auf dem richtigen Weg. Wir sind nicht nur eine Handwerkersoftware für den Mittelstand. Wir bieten eine ganzheitliche Lösung an und möchten für jedes Unternehmen, den einfachen und sicheren Weg in die Digitalisierung möglich machen: vom Ein-Mann-Betrieb bis zum Hersteller&Händler, auch als White Label.“, so Nora Hehr, Key Account Managerin bei HERO Software.

Folgen Sie HERO Software: 

https://www.facebook.com/HERO.Handwerkersoftware

https://www.instagram.com/hero_software

https://twitter.com/hero_handwerk

https://www.xing.com/companies/lykesoftware

https://www.youtube.com/channel/UCJhhryy4K_Z8zH0lvqcqtJg

Eine vollständige Liste aller Gewinner finden Sie hier.

Topics: Unternehmen des Jahres, europäischer Wirtschaftspreis, software, German Stevie Awards 2021

Großartige Arbeitgeber und HR-Experten im Fokus

Posted by Jule Kern on Tue, Apr 06, 2021 @ 09:42 AM

Die Stevie® Awards haben die diesjährigen Stevie® Awards for Great Employers eröffnet. Arbeitgeber und HR-Experten sind dazu eingeladen, Nominierungen für die sechste jährliche Preisverleihung einzureichen.

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Die Stevie Awards haben die Ausschreibung für die sechste jährliche Verleihung der Stevie® Awards for Great Employers veröffentlicht, mit denen die weltweit besten Arbeitgeber und die Personalteams, Fachleute, Lieferanten sowie neue Produkte und Dienstleistungen ausgezeichnet werden, die dazu beitragen, großartige Arbeitsplätze zu schaffen und zu fördern.

Alle Personen und Organisationen weltweit - öffentliche und private, gewinnorientierte und gemeinnützige, große und kleine - können Nominierungen für die Stevie Awards for Great Employers einreichen.

Wann ist der Einsendeschluss für Nominierungen?

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Der Einsendeschluss für Frühbucher mit reduzierten Teilnahmegebühren ist der 28. April. Der endgültige Einsendeschluss ist der 2. Juni, jedoch werden verspätete Einsendungen bis zum 13. Juli gegen Zahlung einer Verspätungsgebühr angenommen.

Details zur Anmeldung finden Sie unter www.StevieAwards.com/HR.

Eine internationale Jury aus mehr als 50 Führungskräften wird die Gewinner der Awards ermitteln. Die Finalisten werden am 19. August bekannt gegeben. Die Gewinner der Stevie Awards in Gold, Silber und Bronze werden am 1. Oktober bei einer Galaveranstaltung im Caesars Palace in Las Vegas bekannt gegeben und ausgezeichnet.

Es erwarten Sie unter anderem diese Kategorien:

Die Stevie Awards for Great Employers würdigen Leistungen in vielen Facetten der Arbeitswelt. Die Kategorien umfassen:

Hier erhalten Sie die Teilnahmeunterlagen

Was gibt es Neues in diesem Jahr?

Im Jahr 2021 gibt es viele neue Kategorien für HR-Leistungen, darunter Erfolge bei der Verwaltung einer dezentralen Belegschaft, Erfolge in der Entwicklung von Führungskräften für ethnische Minderheiten und für die Beste Transformationsstrategie. Außerdem gibt es zwei neue Kategorien für Lösungen und Implementierungen: Remote Workforce Management Lösung - Neue oder neue Version und Implementation.

Für 14 der 16 HR-Einzelauszeichnungen entstehen den Teilnehmenden keine Teilnahmegebühren.

Die Gewinner in den 31 branchenspezifischen "Employer of the Year"-Kategorien werden durch eine einzigartige Mischung aus öffentlichen Abstimmungen und professionellen Bewertungen ermittelt. Die öffentliche Abstimmung findet vom 19. Juli bis 9. August statt.

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Diese großartigen Arbeitgeber aus dem deutschsprachigen Raum wurden im letzten Jahr geehrt

Die Deutsche Telekom Services Europe SE aus Köln wurde im letzten Jahr mit zwei Gold und zwei Bronze Stevies ausgezeichnet. Eines der mit Gold gekürten Projekte war die Elternzeit-App – wir helfen den Müttern und Vätern in unserem Unternehmen, sich auf die schönste Zeit ihres Lebens zu konzentrieren.

Die Elternzeit-App ist eine digitale HR-App-Lösung für Telekom Mitarbeiter, die ein Kind erwarten, sich bereits im Mutterschutz oder in Elternzeit befinden oder Elternzeit beantragen möchten.

Die App verkürzt die Bearbeitungszeit für Vorgänge rund um Schwangerschaft, Mutterschutz und Elternzeit. Anstatt Anträge per Hand auszufüllen, per Post zu verschicken und auf eine Rückmeldung ohne Transparenz über den Auftragsstatus zu warten, können diese Dinge per App erledigt werden. Durch die Anzeige der möglichen Schritte haben werdende Eltern einen Überblick über den Status der abgegebenen Dokumente, ihre To-Do's und Termine. Die persönlichen Daten, Zugehörigkeiten im Unternehmen und Informationen zur Führungskraft sind hinterlegt. Private Kontakte, wie E-Mail-Adresse und Telefonnummer, können gepflegt werden. Auf diese Weise werden die Mitarbeiter über eventuelle Änderungen während der Elternzeit auf dem Laufenden gehalten. Darüber hinaus gibt es die Funktion "In Kontakt bleiben", mit der sich Eltern innerhalb des Unternehmens austauschen, Fragen beantworten und mit dem Unternehmen in Kontakt bleiben können.

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Weitere Gewinner aus dem deutschsprachigen Europa sind Dentsply Sirona (Bensheim), DHL Supply Chain (Bonn), DP DHL (Bonn) und Swiss Re (Zürich).

Weitere Informationen zum aktuellen Wettbewerb finden Sie unter www.StevieAwards.com/HR

 

 

 

 

 

Topics: Stevie Awards for Great Employers, Buisness awards, employee of the year