Finalists were announced today in the 19th annual Stevie® Awards for Women in Business, the world’s top honors for women entrepreneurs, executives, employees, and the organizations they run. 

The Stevie Awards for Women in Business are produced by the creators of the prestigious American Business Awards® and International Business Awards®, among other business awards programs. The Stevies are widely considered to be the world’s premier honors for achievement in the workplace.

This year’s Gold, Silver, and Bronze Stevie Award placements from among the Finalists will be revealed during an awards banquet at Caesar’s Palace Hotel & Casino in Las Vegas, Nevada on Friday, November 11. More than 500 women and their guests from around the world are expected to attend the presentations, which will be broadcast via Livestream.

More than 1,500 nominations were submitted this year by organizations and individuals for consideration in more than 100 categories including Executive of the Year, Entrepreneur of the Year, Startup of the Year, Women Helping Women, and Women-Run Workplace of the Year. Nominations were submitted by organizations in 27 nations including Australia, Austria, Belgium, Brazil, Canada, China, Egypt, France, Germany, Hungary, Indonesia, Ireland, Kuwait, Mexico, Netherlands, Pakistan, Philippines, Poland, Romania, Singapore, Taiwan, Thailand, Turkey, Ukraine, United Arab Emirates, United Kingdom, and the United States.

Among the many extraordinary organizations and women who have been recognized as Finalists, the following stand out as those with four or more Finalist nominations:

Advancing Women in Tech (Seattle, WA USA); Autism Mates (Sydney, Australia); Brandless (Lindon, UT USA); Caroline Kennedy Group (Melbourne, Australia); Consolidated Edison Company of NY, Inc. (New York, NY USA); C-Strategies (Chicago, IL USA); Everise (Plantation, FL USA); Hatch Inc. (Palo Alto, CA USA); Global Press Institute (Washington DC, USA); Harman International (Stamford, CT USA); Inspiring Vacations (Melbourne, Australia); IBM (Armonk, NY USA); Megaphone (Melbourne, Australia); Tavuun Welfare Association (Lahore, Pakistan); Sweet Peanuts (Queensland, Australia); The Tambellini Group, LLC (Irvington, VA USA); and Vanguard (Malvern, PA USA).

Finalists were determined by the average scores of more than 200 professionals around the world, organized in seven juries. Their scores will also determine the Gold, Silver, and Bronze Stevie placements from among the Finalists, to be announced on November 11.

The Stevie Awards for Women in Business event will be complemented by the fifth edition of the Women|Future Conference, to be held virtually on November 8-10. The conference is for women professionals looking to gain unique perspectives from industry leaders, build resilience, network, and prepare for change. The conference addresses the most pressing business issues of tomorrow, from trends in social media marketing and workplace DEI to the next generation of technology, overcoming adversity, and the future of work. Conference registration is just $99 ($39 for students) and is available at http://www.WomenFutureConference.com.

Winners were announced today in the 2022 People’s Choice Stevie® Awards for Favorite Companies, an annual feature of The International Business Awards®, the world’s only international, all-encompassing business awards program, now in its 19^th year.

The worldwide, public vote was conducted from mid-August through 16 September, with the highest number of votes deciding the People’s Choice winners in a variety of industries. More than 53,000 votes were cast. All Stevie Award winners in the Company/Organization of the Year categories in this year’s International Business Awards (IBA) were eligible to be included in the vote.

Winners of the crystal People’s Choice Stevie Awards will be honored during the IBAs’ awards banquet on Saturday, 15 October at the InterContinental London Park Lane Hotel in London, England. Tickets for the event are now on sale. The winners of peer-adjudicated Gold, Silver, and Bronze Stevie Awards - selected from more than 3,700 nominations received from organizations in more than 67 nations - will also be recognized during the ceremony.

The winners of the 2022 People’s Choice Stevie Awards for Favorite Companies are: 

• Advertising, Marketing & PR: The Audacious Agency, Sunshine Coast, QLD Australia
• Banking: Ziraat Participation Bank, Istanbul, Turkey
• Business or Professional Services: Horatio, New York, NY USA
• Computer Services: AGM Infra Solutions, Frisco, TX USA
• Computer Software: Applause, Framingham, MA USA
• Conglomerates: Prince Holding Group, Cambodia
• Consumer Products: Boobie Brands, Melbourne, VIC Australia
• Consumer Services: Jasmine Norris Photography, Lafayette, IN USA
• Energy & Utilities: Dubai Municipality, Dubai, United Arab Emirates
• Food & Beverage: Empire Eagle Food Co., Ltd., Taichung City, Taiwan
• Health Products & Services: Makers Nutrition, Hauppauge, NY USA
• Hospitality & Leisure: Sea Horse Diamond Beach, Diamond Beach, NSW Australia
• Manufacturing: Kurrajong Kitchen, South Windsor, NSW Australia
• Materials, Construction, Metals, Mining: ACE Consulting Company, LLC, Nicholasville, KY USA
• Non-Profit or Government: Connect2Connect / Megaworld Foundation, Taguig City, Philippines
• Other Industries: Desiderate, Thirroul, NSW Australia
• Real Estate: Filinvest Alabang, Inc., Muntinlupa, Philippines
• Retail: CarrefourSA, Istanbul, Turkey
• Telecommunications: Indosat Ooredoo, Jakarta, Indonesia
• Transportation: EES Shipping, Perth, WA Australia

Entries for The 20^th (2023) International Business Awards will be accepted starting in February. More information is available at www.StevieAwards.com/IBA.

Stevie^®-winner Capital Rx was founded in 2017 as a next-generation pharmacy benefit manager (PBM), overseeing prescription benefit plans on behalf of employers, unions, municipalities, hospital systems, and health plans. In just 3 years, Capital RX has become the fastest growing PBM in America, with award-winning technology, innovation, and a true commitment to service.

In 2021, Capital Rx launched JUDI™, an intuitive, cloud-native, API-based enterprise pharmacy platform (EPP), the first of its kind in the pharmacy industry.  JUDI significantly reduces administrative overhead, advances clinical management, and dramatically improves the customer’s care experience. In addition, the platform connects every aspect of the pharmacy ecosystem in one platform. JUDI™ is a radical departure from status quo PBM technology: on-premise systems running on mainframes, green-screen terminals, and programming languages from the 1990s, each contributing to a broken healthcare system and placing disproportionate responsibility onto patients, insurers and pharmacies.

JUDI powers all aspects of Capital Rx, including its pricing model and its new Advantage card. The Advantage card is the first ethical prescription discount card launched in August and saves consumers up to 90% on their prescription costs. It beats popular discount cards 80% of the time by implementing its Clearinghouse Model drug pricing strategy.

Capital Rx won the Bronze Stevie Award for the 2022 Customer Service Department of the Year. In addition, Will Tafoya, SVP, Customer Care at Capital Rx, won the Bronze Stevie Award for Customer Service Leader of the Year.

Since winning their awards, Capital Rx has continued to enhance their services and customer satisfaction. The Net Promoter Score (NPS) references the customers likelihood to recommend Capital Rx by rating their experience with the Customer Care team. For 2022 year to date, Capital Rx has maintained an average score of approximately 70%, which is well above the industry average.

For 2022 year to date, the Capital Rx Customer Care team has also sustained a score of 4.8 out of 5, which is based on a 5-point scale measuring how satisfied customers are with their service. In addition, Capital Rx has maintained a minimum Call Quality Score of 92%, which references the overall quality, efficiency and effectiveness of the Capital Rx Customer Care team.

Accreditation in any industry is important for accountability and quality assurance. URAC is a non-profit, nationwide accrediting organization dedicated to ensuring the highest standards of care are achieved within the healthcare industry. In 2022, Capital Rx achieved URAC accreditation by meeting elevated standards in the following areas: consistent achievement of Industry best practices; continuous quality improvement; protecting and empowering consumers.

Capital Rx’s goal is to create lasting social change by developing a better healthcare infrastructure that eliminates conflicts of interest, simplifies contracting, and generates immediate savings. Their technology-driven innovations inform better plan management, and their high-touch service approach allows them to provide unparalleled member service with better financial outcomes for their clients.

Capital Rx won the Bronze Stevie Award for Customer Service Department of the Year. Will Tafoya, SVP, Customer Care at Capital Rx, won the Bronze Stevie Award for Customer Service Leader of the Year in the 2022 Stevie Awards for Sales & Customer Service.

Interested in submitting nominations in the 2023 Stevie Awards for Sales & Customer Service?

The Stevie® Awards, organizer of the world’s premier business awards programs, has issued a call for entries for the 2023 (17th annual) Stevie Awards for Sales & Customer Service. Entry kits and complete details about the competition are available at http://www.StevieAwards.com/Sales.

Eligible nominees include departments, teams, and professionals from around the world who work in customer service, contact centers, business development, and sales. New products and services and solution providers used by those professionals are also eligible. The 2023 awards will recognize achievements since July 1, 2020.

The early-bird entry deadline, with reduced entry fees, is October 12, 2022. The final entry deadline is November 9, but late entries will be accepted through January 11, 2023, with payment of a late fee. Finalists will be announced January 24, and the Gold, Silver, and Bronze Stevie Award winners will be revealed during an awards ceremony on March 3 in Las Vegas.

The Stevie Awards for Sales & Customer Service feature more than 150 sales awards, customer service awards, business development awards, new product awards, thought leadership, and solution provider awards categories. Entrants may submit any number of nominations to any number of categories, which include:

•         Sales Individual categories such as Senior Sales Executive of the Year and Sales Representative of the Year
•         Sales Team categories like Global Sales Team of the Year and Online Sales Team of the Year
•         Sales Achievement categories such as Sales Turnaround of the Year and Sales Training or Coaching Program of the Year
•         Sales Distinction categories in 14 industry groupings
•         Customer Service and Contact Center Individual categories such as Front-Line Customer Service Professional of the Year and Customer Service Leader of the Year
•         Customer Service and Contact Center Team categories like Contact Center of the Year and Back Office Customer Service Team of the Year
•         Customer Service and Contact Center Achievement categories such as e-Commerce Customer Service Award and Award for Innovation in Customer Service
•         Customer Service Department categories in 12 industry groupings
•      Customer Service Success categories in five industry groupings
•         New Product and Service categories like Best New Business Intelligence Solution and Best New Marketing Solution
•         Solution Provider categories such as Sales Consulting Practice of the Year and Incentive, Rewards, or Recognition Provider of the Year
•      Business Development categories such as Business Development Professional of the Year and Business Development Achievement of the Year - Hospitality & Leisure
• Thought Leadership categories such as Best Use of Thought Leadership in Sales, Best Use of Thought Leadership in Business Development, and Best Use of Thought Leadership in Customer Service

There are many new categories for 2023 including Achievement in the Use of Data & Analytics in Sales, Achievement in the Digital Transformation of Sales Operations, Achievement in Sales Documentation, Achievement in Value-based Selling Techniques, Achievement in Customer Experience, Achievement in Customer Service Automation, and Achievement in the Use of Data & Analytics in Customer Service. Explore all the categories here.

2023 will see the return of the People’s Choice Stevie Awards for Favorite Customer Service, a popular feature of the Stevie Awards for Sales & Customer Service in which the public may vote for their favorite providers of customer service, from among all finalist nominations in the Customer Service Department of the Year categories.

Winners of the 2022 edition of the Stevie Awards for Sales & Customer Service included ADP Retirement Services, Best Buy Canada, Care.com, Cvent Inc., DHL Express, GoDaddy, HP Inc., IBM, Intuit, Major League Baseball Advanced Media, Michael Kors, Microsoft Corporation, Nasdaq Governance Solutions, Nutrisystem, PushPay, Princess Polly, Public.com, Salary.com, SAP, ServiceNow, Sun Basket, QNB Finansbank, Vizio Inc., VMWare, Vodafone Turkey, Wolters Kluwer's ELM Solutions, and many more.

The 2023 competition will be judged by more than 150 professionals around the world.  Those interested in participating on one of the juries may apply at https://sales.stevieawards.com/sa-judge/register.

The Stevie® Awards, organizer of the world’s premier business awards programs, has opened the 2023 (9^th annual) German Stevie Awards. The business award for the German-speaking European corporate world offers organizations from Belgium, Germany, Liechtenstein, Luxembourg, Austria and Switzerland the opportunity to enter their best projects and corporate achievements in numerous categories. Entry kits and complete details on the competition are available at stevieawards.com/GSA.

Companies and organizations of all sizes, public and private, profit or non-profit, as well as individuals from the business community can now submit nominations for the popular awards. Early entrants will benefit from a reduced award fee until December 7, 2022. 

Exciting new categories for the 2023 competition

A new category group for the 2023 awards competition is Thought Leadership. The new thought leadership categories include:

• Achievement in Thought Leadership
• Thought Leadership Campaign of the Year
• Thought Leader of The Year

There are a few new subcategories in other areas as well. The categories Best Use of AI & Machine Learning, Best Use of Augmented Reality, Food & Drink, Health, and Human Resources & Employee Experience have been added. In the Achievement Awards Categories, as of this year, Achievement in Diversity & Inclusion, and Achievement in Corporate Social Responsibility are recognized. The new additions in the Events cagetory are Best eSports Event, Best Fashion Event, Best Thought Leadership Event, Best Healthcare & Wellness Event, Best Networking Event and Best Hackathon.  Under the New Products and Product Management Awards, the new subcategories for Business Technology Solution Categories are Construction Management Solution, and Legal Solution.

Mark your calendar:

All companies and organizations may submit as many nominations as they wish free of charge. Participants who submit their applications by the first deadline for participation, December 7, 2022, benefit from a discount of 25 euros on the award fees per successful nomination. Those who miss the December 7 participation deadline may still submit their applications until January 18, 2023.

For more information visit: stevieawards.com/GSA

Stevie^®-winner Tufin is a security policy management company specializing in the automation of security policy changes across hybrid platforms while improving security and compliance. Tufin simplifies management of some of the largest, most complex networks in the world, consisting of thousands of firewall and network devices and emerging hybrid cloud infrastructures.

Since its inception, Tufin solutions have been purchased by more than 2,000 customers in over 70 countries. Tufin’s Technical Support team is dedicated to making these deployments a reality for customers, leading them in their operationalization of Tufin to drive value and ROI to their business.

With three Centers of Excellence around the globe, Tufin offers 24x7 follow-the-sun support, several levels of fee-based technical support, and free opportunities for customer support and troubleshooting.

A major initiative across the company in 2021 was the migration of customers from the classic Tufin Orchestration Suite to a new platform known as Tufin Aurora. The support team was pivotal to the successful migration of customers to the new platform.

As customers schedule their migrations, the support team coordinates them across the global customer base to ensure there is enough staff to cover any troubleshooting issues that arise. Each customer has access to a dedicated Slack channel with on-call support engineers and their Tufin account team.

In addition, the team experienced a 60% increase in headcount globally since 2019 with a focus on hiring a more senior skills set. Many new hires on the support team have a more technical background and more years of experience. This not only increases the technical acumen of the entire team, but it means faster onboarding and easier case resolution.

Lastly, the team recently created a Support Escalation Team, dedicated to working on cases that are unable to be solved in support. The team receives these cases to solve or identifies where the bug is in the product and passes it on to R&D to fix.

Tufin won the Bronze Stevie Award for Customer Service Department of the Year - Computer Hardware in the 2022 Stevie Awards for Sales & Customer Service. 

Submit your nominations for the 2023 Stevie Awards for Sales & Customer Service.

The Stevie^® Awards is pleased to share that we have a new representative in Japan ahead of the opening of the 10th annual Asia-Pacific Stevie^® Awards. Entries open for the 2023 Asia-Pacific Stevie Awards on October 3, 2022. We look forward to recognizing innovative companies in Japan this year.

The Stevie Awards will partner with Issei Matsui, CEO of P&A LLC, a marketing strategist who has been in the advertising industry for over 30 years. Mr. Matsui’s areas of expertise include fast-moving consumer goods (FMCG), sports marketing, automotive, information technology, and consumer electronics. Mr. Matsui expanded his services and started his own company in Tokyo, Japan in 2009, subsequently opening an office in Shanghai, China, soon after in 2011.

Since that time, Mr. Matsui has collaborated with companies in more than 15 countries, including companies like Procter & Gamble, Intel Security, Fiat Chrysler Automobiles, and BMW

“We are thrilled to have Mr. Matsui on the Stevie Awards team to help recognize organizations in Japan for their innovative accomplishments. We know there are many companies and professionals in Japan who deserve recognition, and we are glad to have found Mr. Matsui to help reach this market,” said Stevie Awards President, Maggie Miller.

“More than being selected to represent Japan at the Olympic games, I am honored to have been selected to represent Japan at the Stevie Awards. I will do my best to help Maggie and her team,” said Mr. Matsui.

The Asia-Pacific Stevie Awards is the only business awards program to recognize innovation throughout the entire Asia-Pacific region. The competition is open to all organizations across 29 nations of the Asia-Pacific region: large and small, for-profit and non-profit, public and private.

Some of the Asia-Pacific region’s most innovative organizations have won Asia-Pacific Stevie Awards, including ABS-CBN Global, Cisco Systems, Delta Air Lines, Dentsu, DHL Express International (Thailand) Ltd., EventsAIR, Freelancer.com, Google, Great Eagle Holdings, Globe Telecom, HLC Group, Hong Kong Tourism Board, HP Inc., KEB HANA Bank, KEPCO, KT, MSLGROUP China, Ooredoo, PT Petrokimia Gresik, Seoul Metropolitan Government, Singapore Power, SM Supermalls, Sony, Strategic Public Relations Group Limited, Telkom Indonesia, VNPT Vinaphone Corporation, Viettel, Xiaomi, and more.

The Asia-Pacific Stevie Awards focus on recognizing innovation in all its forms, wherever it is achieved in the workplace. Entries are accepted in eight languages - Chinese, English, Indonesian, Japanese, Korean, Malay, Thai and Vietnamese.

Nominations will be accepted in the 2023 Asia-Pacific Stevie Awards starting October 3, 2022. 

Complete entry details are available at http://Asia.StevieAwards.com. 

Stevie^® Award-winner Limitless is combining crowdsourcing and AI to help global businesses address their biggest customer service challenges with Gig Customer Service (GigCX). GigCX is the term they use for deploying a gig-based crowd of people to provide customer service and sales. Housed within the Limitless’ SmartCrowd™ platform, customers can connect with their most engaged customers and reward them for providing on-demand customer service.

Using this technology, organizations route enquiries through the Limitless platform, which distributes them to knowledgeable GigCX experts who are paid per task for resolving questions. Brands like Microsoft, Unilever, eBay and L’Oreal are using Limitless GigCX to connect with their most engaged customers, providing on-demand customer service that can flex in line with demand.

Limitless conducts annual research studies and reports to understand how GigCX is impacting the workforce and areas for improvement. Since receiving their Gold Stevie award, they have released new research that shows that 72% of customer service managers have added or plan to add gig talent to customer service or sales operations within the next 2 years.

Their findings also show that, although people are interested in flexibility and the freedom to earn money on their own terms, GigCX has another added benefit to other gig models. Experts are genuinely interested in helping people using their own knowledge for brands they love.

Limitless has also been featured in Forbes in the article “Meet the Startup Turning Customers into Next-Gen Customer Service for Brands They Love.” In the piece, Forbes references a study that shows there are “nearly 60 million gig workers in the U.S., representing about $1.2 trillion of U.S. GDP, [and] it’s estimated that by 2030, nearly 50% of the workforce will be engaged in the gig economy in some way.”

Limitless co-founders Megan Neale and Roger Beadle have over 20 years of experience in the customer support world. In a comment to Forbes, Ms. Neale says she believes “gig work will be a mix of primary full-time workers, GigCX workers, and AI bots working in harmony to produce the most efficient and best possible customer experience….once AI does its job to the capacity it's able to, handing that customer over to a real customer support agent with the skills to help quickly.

Limitless won the Gold Stevie Award for Sales or Customer Service Solutions Technology Partner of the Year.

Submit your nomination for the 2023 Stevie Awards for Sales & Customer Service.

Family-owned and operated Ace Office Furniture Houston is a Stevie®-winning top-rated furniture company based in Texas. They serve as a one-stop shop for many business owners in the area who rely on them, not only for quality office furniture, but also for their customer service offerings including highly skilled staff, onsite consultations, fast delivery, commercial office staging, and furniture repairs.Their business has a long track record of excellence in the region, drawing initial recognition in only 2 years from the Better Business Bureau (BBB), gaining an A+ Rating with the BBB for four years, and receiving the BBB Award for Excellence in 2019 and 2020.

Ace Office Furniture Houston strives to provide the best support to their customers for all of their business needs, and their expert consultants work closely with them to provide advice and guidance through the process of conceptualizing, designing, selecting, delivering, and installing their furnishings.

Since receiving their Bronze Stevie Award for Best in Sales Ethics, owner Kevin Astala, has been honored with inclusion in the Who’s Who in America. Mr Astala attributes his success to hard work and learning new skills and trades, he said in a press release. In addition to teaching himself internet webpage design, he has learned the intricacies of marketing and social media. Mr. Astala has also been featured in Millennium Magazine for his entrepreneurial skills and dedication to self-education.

In light of their continued success, Ace Office Furniture Houston has announced the expansion of their services to new areas in Texas.

Ace Office Furniture Houston won the Bronze Stevie Award for Ethics in Sales.

Submit nominations for the 2023 Stevie Awards for Sales & Customer Service.

Founded in 1993 by Jay Bruber, Stevie^®-winner Persolvent specializes in payment processing technologies for markets including education, professional service organizations, internet, government, before and after school programs, and enrichment programs.Persolvent views their customer relationships as true partnerships. They offer industry-leading technology and have a large customer base, but they are intentionally focused and small enough to be able to respond to customer needs with lightning-fast agility. 

Persolvent services and personnel were recognized in three different Stevie Awards categories: 

• AJ Kurkowski won the Gold Stevie Award for Customer Service Training Professional of the Year;
• Marit Faster won the Silver Stevie Award for Customer Service Leader of the Year; and
• Eleyo Customer Experience Strategy won the Bronze Stevie Award for Best Customer Feedback Strategy.

Since gaining this recognition, Persolvent has continued in its goal to better serve their customers. In Q1 2022, Eleyo’s Customer Experience Strategy saw a Net Promoter Score of 69, which is 33 points above the industry average and also the highest score that has been received since the pandemic in 2020.

In the time since receiving their awards, AJ Kurkowski has implemented a new team called the Enterprise Team, which will help implement the Eleyo software for the largest childcare and community education programs in the United States. Marit Fastner has joined the leadership team for a new 2022 Persolvent product. She is focused on building out the process for customer success from training to support for product launch.

Interested in submitting nominations for the
2023 Stevie Awards for Sales & Customer Service?