Stevie-Winning Next Generation eSigning Platform

Posted by Maggie Gallagher on Wed, Oct 05, 2022 @ 10:34 PM

Stevie-winner Annature has exploded onto the world stage with its next-generation eSigning platform. Gone is the single-use digital signing solution – in its place is a platform transforming the future for eSigning, Know Your Customer/Anti Money Laundering, global ID Verification and Payments.

Annature is headed by Amreeta Abbott, an award-winning entrepreneur behind the development of the ground-breaking cloud-based document suite for accountants, NowInfinity. Amreeta completed a successful sale of NowInfinity for $25 million in 2020. 

Annature headshot
As the first lines of code were being written in early 2020, she set Annature on a mission to transform the traditional and insecure electronic signature offering she predicted wouldn't last in a digital business world.

Today Annature has achieved ISO 27001 certification as a technology company that operates an integrated digital signature, identity verification and payment platform facilitating global transactions with organizations of all sizes.

Built on blockchain technology, heavily featured and noted for an exceptional low-friction experience. And as a business principle, considerably more value-centric compared to overseas providers.

annature

eSigning accelerated during Covid lockdowns when it became physically impossible to get people into offices to put pen to paper. Business was transformed forever. In just months global organizations accelerated the digitisation of their customer and supply chain interactions and their internal operations by what management consultants McKinsey estimated was three to four years. Annature had already positioned itself to respond to that with agility and strength.

The company formally launched in August 2020. From the start, integrating with any major existing digital document system and incorporating a global ID, payment, billing and invoicing verification powered by global giant Stripe into its workflow solutions.

Annature planned the development timeline accurately knowing that Stripe's powerful ID and Payment API's were easy to embed into the Annature e-signing process as an integral part of the user flow. Enabling Annature to provide the holistic contract execution experience required by many fintech, insurance and other companies.

Annature delivers a cryptographically verifiable database and audit trail for all digital signatures. Establishing a tamper-proof digital certificate for critical compliance information. Laying the basis for any client to embed Stripe into their payment, collection and ID verification solutions.

Milestones

  • Process 5,000 Australian Government JobKeeper applications to keep people employed on one night in March - as proof of use and scalability 
  • Joined the Xero connected app marketplace
  • Annature replaced global competitor, DocuSign for the Real Estate Institute of Victoria 
  • Core eSigning Partner with FYIdocs for Xero accounting firms
  • Signed fastest-growing legal firm in Asia Pacific, LegalVision, Illumin8; partnership with APS Reckon, and more.

2020 was a massive build year. Client integrations of the customized platform performed seamlessly by an Australian-based team determined to ensure there were no technical surprises.

Qantas Business Rewards Exclusive Partnership

Annature is the only Australian eSigning company chosen to partner with iconic aviation brand, Qantas Airlines and showcased in the global airline's Back to Business campaign for COVID-impacted Australian businesses. Annature's eligible clients now earn Business Points on every document they eSign.

Commitment to eSigning for the Future

The focus will be on secure acceptance and signing documents online, exploring the ability to take payments and incorporate bio-metrics.

With the accelerating shift towards digital onboarding forecasters estimate the global market for Identity Verification will grow by more than 20 per cent in five years, with four billion digital identity verification checks conducted annually. 

Annature provides the highest level of security assurance with its ISO 27001 certification - the world’s highest level of information security management. Our digital signature technology is compliant with all major eSign laws and regulations including the ETA 1999, ESIGN ACT 2000, EUTA, GDPR Compliance and eIDAS.

Annature's Accomplishments Since Submitting their Stevie-Winning Nomination

Since winning their Stevie Award, Amreeta Abbott has not eased up in her tireless pursuit of methods to solve the business frustrations that dominated her early life as an accountant. 

Now the Australian Federal and key State governments have recognized the technological innovation and ease of customer use that has been the hallmark of her work for several decades.
 
Having designed a secure-for-the-digital age product and achieving ISO 27001 certification in Australia, Annature has recently completed the audit process required to maintain that accreditation for its secure data management.
 
Amreeta has been leading the company into surpassing all expectation with its offering of verified ID and payments capacity using Stripe ID and Stripe Payments technology – customer usage of the Stripe Payment technology on its platform has grown 6 times.
 
Because of its ability to help clients meet government regulatory mandates for digital signing and ID verification, Annature has expanded its customer base with firms in the legal industry, and mortgage and lending platforms in real estate.
 
One recent new partner is the Auckland, New Zealand company Margin Gains, disappointed with an overseas provider’s incapacity to migrate thousands of clients to meet regulatory and privacy demands and delighted with Annature’s ability to achieve the task within weeks, with no technological hitches.
 
Amreeta has marked a jump in revenue from the forecast 300% to 500%, 10 times growth in customers paying by Stripe Payments, and an astonishing four times growth in the first quarter alone in envelopes signed with Annature.
 
The future looks very bright indeed.
 
Since the submission Annature’s outstanding capacity to deliver has been met by soaring interest from both Government and the business community.
 
The Annature platform has now been implemented by Australian Federal and State Governments secured new cloud-first customers in the legal industry and expanded its footprint with several national real-estate brands onboarding Annature for eSigning.
 
Annature is now the sole provider of verified ID and payment operations for one Australian State Government’s vast procurement tendering system. Annature has also recently completed the audit process required to maintain that accreditation for its secure data management.
Annature meets individual international country requirements for eSigning and identity verification around the world.
 
Among these new international partners is the Auckland, New Zealand based firm of Margin Gains. Margin Gains was attracted by Annature’s new ID verification product for migrating existing and new customers - and its ability to meet government KYC and AML regulatory requirements. It has also lauded Annature’s famed responsiveness to inquiries and exceptional technical performance of the platform.
 
Customer usage of Stripe Payments technology on the platform has grown 6 times. Of the businesses that trial Annature, 1 in 3 sign on for a paid subscription within the 7-day Free Trial Period, giving them a benchmarked 33% conversion rate.
 
Annature won the Gold Stevie Award for Most Innovative Startup of the Year - Business Product Industries and the Silver Stevie Award for Award for Innovative Management in Business Product & Service Industries - Up to 100 Employees in the 2022 Asia-Pacific Stevie Awards.
 
Interested in the 2023 Asia-Pacific Stevie Awards?
Request the entry kit

Topics: Asia-Pacific Stevie Awards

Women|Future Conference Keynote Announced: How to Dream Big & Chase It

Posted by Amanda Del Signore on Mon, Oct 03, 2022 @ 10:47 AM

We are excited to announce that Rashmi Verma, Global Head of Diversity & Inclusion at HUGO BOSS, will be the 2022 Opening Keynote Speaker for the Women|Future Conference. The Opening Keynote will take place Tuesday, November 8, day one of #WomenFuture22 at 12:00 pm ET, followed by a live Q&A session with attendees.

Keynote Rashmi VermaThe 5th annual Women|Future Conference brings together hundreds of ambitious, forward-thinking women across industries and career stages to connect and discuss key issues that impact their industries, careers, and lives.

HUGO BOSS is one of the leading companies in the premium segment of the global apparel market, employing 13,800 individuals representing 112 nationalities. As the Global Head of Diversity & Inclusion, Rashmi develops creative methods to increase team engagement while establishing an inclusive culture across the company globally.

Rashmi’s life and career have spanned continents. She grew up in India in a conventional family yet managed to excel in the tech industry. She started her career working for General Electric (GE) where she led and drove multiple high-profile strategy projects within various GE businesses. Rashmi paused her career around 2008 to focus on raising her son. The family moved to Germany soon after, and Rashmi navigated the difficult task of raising her child in a strange country with a drastically different culture and language.

Rashmi spent the next 10 years at SAP, a German multinational software company, serving in multiple positions of increasingly higher levels of responsibility. During this time, she expanded her personal and professional networks in Germany and pivoted to her current role at HUGO BOSS.

But being a mother and holding a high-level role at a global fashion giant were not enough; Rashmi also launched her own business recently. YogaDaan is a charitable organization that offers yoga classes to raise money for a school for the underprivileged and differently abled children in India.

In her Women|Future Conference Keynote, "Dream Big & Chase It," Rashmi will share how she navigated these work and life challenges, including managing cultural differences and experiences, and ways to carve out possibilities and dreams along the way. The session aims to inspire attendees to dream big and show them how to chase those dreams wholeheartedly.

Keeping with our tradition of past Stevie® Award winners keynoting the conference, HUGO BOSS is a multiple-time Stevie winner in the Stevie Awards® for Great Employers for COVID Response and HR Achievement in 2019 and 2020. The organization also won three Gold Stevies in the 2021 German Stevie® Awards.

What to Expect at the 2022 Women|Future Conference

Hundreds of ambitious women business leaders, entrepreneurs, and executives from around the world will be tuning in to the fifth annual Women|Future Conference November 8-10, 2022. The Women|Future Conference is a professional and personal development, learning, networking, and mentorship conference hosted by The Stevie® Awards.

WFC22

The agenda features over 20 panels, workshops, and breakout sessions hosted by 70+ women CEOs, founders, small business owners, entrepreneurs, thought leaders, coaches, and executives from organizations such as Accenture, Goldman Sachs, Hilton, IBM, LinkedIn, Microsoft, Nestle, T-Mobile, and others. 

Below is a partial list of the 2022 Women|Future Conference panels, sessions, and workshops.

  • Building Your Community of Mentors​​​​​​​​
  • Crafting and Delivering the Perfect Pitch
  • Cultivating an Inclusive Workplace: How Diversity Creates Opportunity​​​​​​​​
  • FearLESS: Facing Adversity ​​​​​​​​
  • Generational Work Styles: Understanding the Old and the New​​​​​​​​
  • “Shark Tank” style pitch competition for newly founded woman-owned businesses​​​​​​​​
  • Silencing Self Doubt: Overcoming Imposter Syndrome​​​​​​​​
  • Strategic Storytelling: Advertising and PR Tactics for Your Business​​​​​​​​
  • The Balancing Act: Self-Care and a Sustainable Work Life
  • The Next Generation of Tech​​​​​​​​
  • The Ever-changing World of Social Media
  • The Evolution of Connection: In-person vs Virtual Networking
  • The Snowball Effect: How Women-Led Businesses Create an Impact
  • Think Like an Investor: How to Get the Funding You Deserve​​​​​​​​
  • Turning Passion into Profit
  • ...and many more.

To learn more about the conference, keynote, other speakers, and registration, visit www.womenfuturconference.com.

View the Agenda

Registration for the Women|Future Conference is OPEN.

  •  Get $15 off registration by using promo code RASHMI15 at checkout
  • Groups of three (3) or more who register together get 10% savings with our group discount
  • Student tickets are $39, with proof of a valid student ID
Register for the Conference

Topics: Women in Business, Women Future Conference, WomenFuture Conference

Founder of Brand Soul International to Serve as Stevie® Awards Representative in Malaysia

Posted by Amanda Del Signore on Thu, Sep 29, 2022 @ 04:31 PM

The Stevie Awards are pleased to announce Stella Wong, Founder and Brand & Marketing Strategist of Brand Soul International, as our representative in Malaysia. Stella will serve as a representative for all eight Stevie Awards programs, but particularly for the 10th annual Asia-Pacific® Stevie Awards, which opens October 3 for nominations. These are the only business awards to recognize innovation throughout the entire Asia-Pacific region. We look forward to recognizing innovative companies in Malaysia this year.

Stella’s company, Brand Soul International, is an independent and innovative brand strategy and design consultancy that specializes in brand development, brand strategy & architecture, digital development, public relations, and content development including storyboarding, animation, and video production.

Stella Wong_Stevies

Before embarking on her journey of entrepreneurship, she was the Corporate Communications Manager of Baker Tilly, the eighth largest accountancy and business advisory network worldwide. Now with over 14 years of practical experience in brand strategy and digital marketing, Stella caters to multiple industries, including financial institutions, corporate organizations, food and beverage, technology, fashion, and logistics.

Stella has been featured in newspapers and magazines, including Marketing in Asia and on the Go-Ecommerce portal by Malaysia Digital Economy Corporation (MDEC). The Klang Chinese Chamber of Commerce and Industry (KCCCI) also invited Stella as a guest speaker to share best practices in branding & marketing for SMEs. She has also been featured in the book Successful People in Malaysia.

Stevie Awards President Maggie Miller commented, “We are thrilled to have Stella join the Stevie Awards team to help reach outstanding organizations in Malaysia. With her branding and digital background, and winning business awards herself, we know Stella will spread the message on what winning a Stevie Award in 2023 can do for brand recognition, employee happiness, and more. We are very excited to work with her for the Asia-Pacific Stevie Awards and all of our other international competitions.”

"The Stevie Awards have been recognized as the world’s premier business awards for many years. By partnering with the Stevie Awards team to represent Malaysia at the Stevie Awards, we firmly believe that we are in a strong position to achieve our aspiration to help innovative companies enter the global arena and elevate their brand recognition,” said Stella Wong.

The Asia-Pacific Stevie Awards focus on recognizing innovation in all its forms, wherever it is achieved in the workplace. The competition is open to all organizations across 29 nations of the Asia-Pacific region: large and small, for-profit and nonprofit, public, and private. 

Some of the Asia-Pacific region’s most innovative organizations have won Asia-Pacific Stevie Awards, including ABS-CBN Global, Cisco Systems, Delta Air Lines, Dentsu, DHL Express International (Thailand) Ltd., EventsAIR, Freelancer.com, Google, Great Eagle Holdings, Globe Telecom, HLC Group, Hong Kong Tourism Board, HP Inc., KEB HANA Bank, KEPCO, KT, MSLGROUP China, Ooredoo, PT Petrokimia Gresik, Seoul Metropolitan Government, Singapore Power, SM Supermalls, Sony, Strategic Public Relations Group Limited, Telkom Indonesia, VNPT Vinaphone Corporation, Viettel, Xiaomi, and more.

Nominations will be accepted in the 2023 Asia-Pacific Stevie Awards starting October 3, 2022.

Request the entry kit

Topics: Asia-Pacific Stevie Awards

Next-Gen Satellite Operator Kacific Expands Internet Access, Emergency Communication Capabilities Across Asia-Pacific

Posted by Amanda Del Signore on Fri, Sep 23, 2022 @ 02:20 PM

Stevie®-winner Kacific Broadband Satellites Group is bringing reliable, high-speed broadband access to rural and suburban communities across Southeast Asia and the Pacific.

KacificFounded in 2013 by a core team of senior satellite professionals, Kacific is backed by a group of investors with experience in global telecommunications and infrastructure. Kacific uses advanced, multi-beam space and ground communications technologies to provide high-quality service to businesses, governments, and communities.

Their distribution model is based on a new product called Gigstarter, a flexible, prepaid, prepackaged, broadband plan on a monthly model. Internet service providers sell bandwidth to end-users plan-by-plan, site-by-site, tailoring it to each customer and packaging it without heavy infrastructure investments or wholesale contracts. The plan includes unlimited data and full service management, which is appealing to smaller enterprises and entrepreneurs.

A second new product, Community Wi-Fi, supported this new distribution model. A fully managed service, it allows anyone in a village to access high-quality, affordable satellite broadband internet by purchasing prepaid Wi-Fi vouchers for less than $2 USD for 1GB. While the pandemic raged, Kacific could rapidly deploy Community Wifi sites within weeks to communities that most needed them.

Today, Kacific has over 9,000 sites in 25 countries, less than two years after the Kacific 1 satellite was launched. Kacific has reduced the price per GB and cost of each remote satellite terminal by at least 50%, revolutionizing the cost of connectivity in various markets in the Asia-Pacific region, such as Indonesia, the Philippines, Papua New Guinea, and others.

More recently, Kacific has launched a new product that aims to provide critical connectivity in times of disasters and emergencies—the Kacific CommsBox. Being pre-configured and solar-powered, the CommsBox is designed to provide broadband access instantly and reliably in emergency or disaster zones without effort. It is designed to be an all-in-one emergency communication product that can be instantly activated to establish connection in disaster areas. 

Kacific Broadband Satellites Group won two Gold Stevie Awards for Most Innovative Tech Startup of the Year - Services and Most Valuable Technical Innovation, and a Silver Stevie Award for Innovative Achievement in Sales or Revenue Generation in the 2022 Asia-Pacific Stevie Awards. 

Entries open for the 2023 Asia-Pacific Stevie Awards on October 3, 2022.

Request the entry kit

 

Topics: APSA22

Finalists in 19th Stevie® Awards for Women in Business Announced

Posted by Maggie Gallagher on Thu, Sep 22, 2022 @ 09:00 AM

Finalists were announced today in the 19th annual Stevie® Awards for Women in Business, the world’s top honors for women entrepreneurs, executives, employees, and the organizations they run. 

The Stevie Awards for Women in Business are produced by the creators of the prestigious American Business Awards® and International Business Awards®, among other business awards programs. The Stevies are widely considered to be the world’s premier honors for achievement in the workplace.

See the Full List of Finalists

SAWIB22 Finalists Announced Social

This year’s Gold, Silver, and Bronze Stevie Award placements from among the Finalists will be revealed during an awards banquet at Caesar’s Palace Hotel & Casino in Las Vegas, Nevada on Friday, November 11. More than 500 women and their guests from around the world are expected to attend the presentations, which will be broadcast via Livestream.

More than 1,500 nominations were submitted this year by organizations and individuals for consideration in more than 100 categories including Executive of the Year, Entrepreneur of the Year, Startup of the Year, Women Helping Women, and Women-Run Workplace of the Year. Nominations were submitted by organizations in 27 nations including Australia, Austria, Belgium, Brazil, Canada, China, Egypt, France, Germany, Hungary, Indonesia, Ireland, Kuwait, Mexico, Netherlands, Pakistan, Philippines, Poland, Romania, Singapore, Taiwan, Thailand, Turkey, Ukraine, United Arab Emirates, United Kingdom, and the United States.

Among the many extraordinary organizations and women who have been recognized as Finalists, the following stand out as those with four or more Finalist nominations:

Advancing Women in Tech (Seattle, WA USA); Autism Mates (Sydney, Australia); Brandless (Lindon, UT USA); Caroline Kennedy Group (Melbourne, Australia); Consolidated Edison Company of NY, Inc. (New York, NY USA); C-Strategies (Chicago, IL USA); Everise (Plantation, FL USA); Hatch Inc. (Palo Alto, CA USA); Global Press Institute (Washington DC, USA); Harman International (Stamford, CT USA); Inspiring Vacations (Melbourne, Australia); IBM (Armonk, NY USA); Megaphone (Melbourne, Australia); Tavuun Welfare Association (Lahore, Pakistan); Sweet Peanuts (Queensland, Australia); The Tambellini Group, LLC (Irvington, VA USA); and Vanguard (Malvern, PA USA).

Finalists were determined by the average scores of more than 200 professionals around the world, organized in seven juries. Their scores will also determine the Gold, Silver, and Bronze Stevie placements from among the Finalists, to be announced on November 11.

The Stevie Awards for Women in Business event will be complemented by the fifth edition of the Women|Future Conference, to be held virtually on November 8-10. The conference is for women professionals looking to gain unique perspectives from industry leaders, build resilience, network, and prepare for change. The conference addresses the most pressing business issues of tomorrow, from trends in social media marketing and workplace DEI to the next generation of technology, overcoming adversity, and the future of work. Conference registration is just $99 ($39 for students) and is available at http://www.WomenFutureConference.com.

Topics: small business, stevie awards for women in business, women awards, women in business awards, women executive awards, female entrepreneurs, women entrepreneur awards, womens awards, women leadership

Winners of 2022 People’s Choice Stevie® Awards for Favorite Companies Announced

Posted by Maggie Gallagher on Wed, Sep 21, 2022 @ 09:00 AM

Winners were announced today in the 2022 People’s Choice Stevie® Awards for Favorite Companies, an annual feature of The International Business Awards®, the world’s only international, all-encompassing business awards program, now in its 19th year.

The worldwide, public vote was conducted from mid-August through 16 September, with the highest number of votes deciding the People’s Choice winners in a variety of industries. More than 53,000 votes were cast. All Stevie Award winners in the Company/Organization of the Year categories in this year’s International Business Awards (IBA) were eligible to be included in the vote.

IBA-PCSA-Winners-Social

Winners of the crystal People’s Choice Stevie Awards will be honored during the IBAs’ awards banquet on Saturday, 15 October at the InterContinental London Park Lane Hotel in London, England. Tickets for the event are now on sale. The winners of peer-adjudicated Gold, Silver, and Bronze Stevie Awards - selected from more than 3,700 nominations received from organizations in more than 67 nations - will also be recognized during the ceremony.

The winners of the 2022 People’s Choice Stevie Awards for Favorite Companies are: 

  • Advertising, Marketing & PR: The Audacious Agency, Sunshine Coast, QLD Australia
  • Banking: Ziraat Participation Bank, Istanbul, Turkey
  • Business or Professional Services: Horatio, New York, NY USA
  • Computer Services: AGM Infra Solutions, Frisco, TX USA
  • Computer Software: Applause, Framingham, MA USA
  • Conglomerates: Prince Holding Group, Cambodia
  • Consumer Products: Boobie Brands, Melbourne, VIC Australia
  • Consumer Services: Jasmine Norris Photography, Lafayette, IN USA
  • Energy & Utilities: Dubai Municipality, Dubai, United Arab Emirates
  • Food & Beverage: Empire Eagle Food Co., Ltd., Taichung City, Taiwan
  • Health Products & Services: Makers Nutrition, Hauppauge, NY USA
  • Hospitality & Leisure: Sea Horse Diamond Beach, Diamond Beach, NSW Australia
  • Manufacturing: Kurrajong Kitchen, South Windsor, NSW Australia
  • Materials, Construction, Metals, Mining: ACE Consulting Company, LLC, Nicholasville, KY USA
  • Non-Profit or Government: Connect2Connect / Megaworld Foundation, Taguig City, Philippines
  • Other Industries: Desiderate, Thirroul, NSW Australia
  • Real Estate: Filinvest Alabang, Inc., Muntinlupa, Philippines
  • Retail: CarrefourSA, Istanbul, Turkey
  • Telecommunications: Indosat Ooredoo, Jakarta, Indonesia
  • Transportation: EES Shipping, Perth, WA Australia

Entries for The 20th (2023) International Business Awards will be accepted starting in February. More information is available at www.StevieAwards.com/IBA.

Topics: International business awards, stevie awards, stevie winners, favorite companies

Capital Rx Committed to High Customer Satisfaction and Transparency

Posted by Amanda Del Signore on Wed, Sep 14, 2022 @ 10:42 AM

Stevie®-winner Capital Rx was founded in 2017 as a next-generation pharmacy benefit manager (PBM), overseeing prescription benefit plans on behalf of employers, unions, municipalities, hospital systems, and health plans. In just 3 years, Capital RX has become the fastest growing PBM in America, with award-winning technology, innovation, and a true commitment to service.

CapitalRx_GroupPicIn 2021, Capital Rx launched JUDI™, an intuitive, cloud-native, API-based enterprise pharmacy platform (EPP), the first of its kind in the pharmacy industry.  JUDI significantly reduces administrative overhead, advances clinical management, and dramatically improves the customer’s care experience. In addition, the platform connects every aspect of the pharmacy ecosystem in one platform. JUDI™ is a radical departure from status quo PBM technology: on-premise systems running on mainframes, green-screen terminals, and programming languages from the 1990s, each contributing to a broken healthcare system and placing disproportionate responsibility onto patients, insurers and pharmacies.

JUDI powers all aspects of Capital Rx, including its pricing model and its new Advantage card. The Advantage card is the first ethical prescription discount card launched in August and saves consumers up to 90% on their prescription costs. It beats popular discount cards 80% of the time by implementing its Clearinghouse Model drug pricing strategy.

Capital Rx won the Bronze Stevie Award for the 2022 Customer Service Department of the Year. In addition, Will Tafoya, SVP, Customer Care at Capital Rx, won the Bronze Stevie Award for Customer Service Leader of the Year.

WillTafoya_CapitalRxSince winning their awards, Capital Rx has continued to enhance their services and customer satisfaction. The Net Promoter Score (NPS) references the customers likelihood to recommend Capital Rx by rating their experience with the Customer Care team. For 2022 year to date, Capital Rx has maintained an average score of approximately 70%, which is well above the industry average.

For 2022 year to date, the Capital Rx Customer Care team has also sustained a score of 4.8 out of 5, which is based on a 5-point scale measuring how satisfied customers are with their service. In addition, Capital Rx has maintained a minimum Call Quality Score of 92%, which references the overall quality, efficiency and effectiveness of the Capital Rx Customer Care team.

Accreditation in any industry is important for accountability and quality assurance. URAC is a non-profit, nationwide accrediting organization dedicated to ensuring the highest standards of care are achieved within the healthcare industry. In 2022, Capital Rx achieved URAC accreditation by meeting elevated standards in the following areas: consistent achievement of Industry best practices; continuous quality improvement; protecting and empowering consumers.

Capital Rx’s goal is to create lasting social change by developing a better healthcare infrastructure that eliminates conflicts of interest, simplifies contracting, and generates immediate savings. Their technology-driven innovations inform better plan management, and their high-touch service approach allows them to provide unparalleled member service with better financial outcomes for their clients.

Capital Rx won the Bronze Stevie Award for Customer Service Department of the Year. Will Tafoya, SVP, Customer Care at Capital Rx, won the Bronze Stevie Award for Customer Service Leader of the Year in the 2022 Stevie Awards for Sales & Customer Service.

Interested in submitting nominations in the 2023 Stevie Awards for Sales & Customer Service?

Request the Entry Kit

Topics: Steve Awards for Sales and Customer Service

Call for Entries Issued for 17th Annual Stevie® Awards for Sales & Customer Service

Posted by Maggie Gallagher on Thu, Sep 08, 2022 @ 09:00 AM

The Stevie® Awards, organizer of the world’s premier business awards programs, has issued a call for entries for the 2023 (17th annual) Stevie Awards for Sales & Customer Service. Entry kits and complete details about the competition are available at http://www.StevieAwards.com/Sales.

Eligible nominees include departments, teams, and professionals from around the world who work in customer service, contact centers, business development, and sales. New products and services and solution providers used by those professionals are also eligible. The 2023 awards will recognize achievements since July 1, 2020.

SASCS23-Open-Social

The early-bird entry deadline, with reduced entry fees, is October 12, 2022. The final entry deadline is November 9, but late entries will be accepted through January 11, 2023, with payment of a late fee. Finalists will be announced January 24, and the Gold, Silver, and Bronze Stevie Award winners will be revealed during an awards ceremony on March 3 in Las Vegas.

Request the Entry Kit

The Stevie Awards for Sales & Customer Service feature more than 150 sales awards, customer service awards, business development awards, new product awards, thought leadership, and solution provider awards categories. Entrants may submit any number of nominations to any number of categories, which include:

  •         Sales Individual categories such as Senior Sales Executive of the Year and Sales Representative of the Year
  •         Sales Team categories like Global Sales Team of the Year and Online Sales Team of the Year
  •         Sales Achievement categories such as Sales Turnaround of the Year and Sales Training or Coaching Program of the Year
  •         Sales Distinction categories in 14 industry groupings
  •         Customer Service and Contact Center Individual categories such as Front-Line Customer Service Professional of the Year and Customer Service Leader of the Year
  •         Customer Service and Contact Center Team categories like Contact Center of the Year and Back Office Customer Service Team of the Year
  •         Customer Service and Contact Center Achievement categories such as e-Commerce Customer Service Award and Award for Innovation in Customer Service
  •         Customer Service Department categories in 12 industry groupings
  •      Customer Service Success categories in five industry groupings
  •         New Product and Service categories like Best New Business Intelligence Solution and Best New Marketing Solution
  •         Solution Provider categories such as Sales Consulting Practice of the Year and Incentive, Rewards, or Recognition Provider of the Year
  •      Business Development categories such as Business Development Professional of the Year and Business Development Achievement of the Year - Hospitality & Leisure
  • Thought Leadership categories such as Best Use of Thought Leadership in Sales, Best Use of Thought Leadership in Business Development, and Best Use of Thought Leadership in Customer Service

There are many new categories for 2023 including Achievement in the Use of Data & Analytics in Sales, Achievement in the Digital Transformation of Sales Operations, Achievement in Sales Documentation, Achievement in Value-based Selling Techniques, Achievement in Customer Experience, Achievement in Customer Service Automation, and Achievement in the Use of Data & Analytics in Customer Service. Explore all the categories here.

2023 will see the return of the People’s Choice Stevie Awards for Favorite Customer Service, a popular feature of the Stevie Awards for Sales & Customer Service in which the public may vote for their favorite providers of customer service, from among all finalist nominations in the Customer Service Department of the Year categories.

Winners of the 2022 edition of the Stevie Awards for Sales & Customer Service included ADP Retirement Services, Best Buy Canada, Care.com, Cvent Inc., DHL Express, GoDaddy, HP Inc., IBM, Intuit, Major League Baseball Advanced Media, Michael Kors, Microsoft Corporation, Nasdaq Governance Solutions, Nutrisystem, PushPay, Princess Polly, Public.com, Salary.com, SAP, ServiceNow, Sun Basket, QNB Finansbank, Vizio Inc., VMWare, Vodafone Turkey, Wolters Kluwer's ELM Solutions, and many more.

The 2023 competition will be judged by more than 150 professionals around the world.  Those interested in participating on one of the juries may apply at https://sales.stevieawards.com/sa-judge/register.

Topics: Steve Awards for Sales and Customer Service

Entries open for the 2023 German Stevie Awards

Posted by Jana Novatscheck on Thu, Sep 08, 2022 @ 03:00 AM

The Stevie® Awards, organizer of the world’s premier business awards programs, has opened the 2023 (9th annual) German Stevie Awards. The business award for the German-speaking European corporate world offers organizations from Belgium, Germany, Liechtenstein, Luxembourg, Austria and Switzerland the opportunity to enter their best projects and corporate achievements in numerous categories. Entry kits and complete details on the competition are available at stevieawards.com/GSA.

GSA23_StevieMain_DL071222_App_0922_1

Companies and organizations of all sizes, public and private, profit or non-profit, as well as individuals from the business community can now submit nominations for the popular awards. Early entrants will benefit from a reduced award fee until December 7, 2022. 

Exciting new categories for the 2023 competition

A new category group for the 2023 awards competition is Thought Leadership. The new thought leadership categories include:

  • Achievement in Thought Leadership
  • Thought Leadership Campaign of the Year
  • Thought Leader of The Year

There are a few new subcategories in other areas as well. The categories Best Use of AI & Machine Learning, Best Use of Augmented Reality, Food & Drink, Health, and Human Resources & Employee Experience have been added. In the Achievement Awards Categories, as of this year, Achievement in Diversity & Inclusion, and Achievement in Corporate Social Responsibility are recognized. The new additions in the Events cagetory are Best eSports Event, Best Fashion Event, Best Thought Leadership Event, Best Healthcare & Wellness Event, Best Networking Event and Best Hackathon.  Under the New Products and Product Management Awards, the new subcategories for Business Technology Solution Categories are Construction Management Solution, and Legal Solution.

Mark your calendar:

All companies and organizations may submit as many nominations as they wish free of charge. Participants who submit their applications by the first deadline for participation, December 7, 2022, benefit from a discount of 25 euros on the award fees per successful nomination. Those who miss the December 7 participation deadline may still submit their applications until January 18, 2023.

 

For more information visit: stevieawards.com/GSA

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Topics: German Stevie Awards, German Stevie Awards 2023

Tufin Offers 24x7 Follow-the-Sun Support for Firewall & Network Security

Posted by Amanda Del Signore on Wed, Sep 07, 2022 @ 11:17 AM

Stevie®-winner Tufin is a security policy management company specializing in the automation of security policy changes across hybrid platforms while improving security and compliance. Tufin simplifies management of some of the largest, most complex networks in the world, consisting of thousands of firewall and network devices and emerging hybrid cloud infrastructures.

tufin logoSince its inception, Tufin solutions have been purchased by more than 2,000 customers in over 70 countries. Tufin’s Technical Support team is dedicated to making these deployments a reality for customers, leading them in their operationalization of Tufin to drive value and ROI to their business.

With three Centers of Excellence around the globe, Tufin offers 24x7 follow-the-sun support, several levels of fee-based technical support, and free opportunities for customer support and troubleshooting.

A major initiative across the company in 2021 was the migration of customers from the classic Tufin Orchestration Suite to a new platform known as Tufin Aurora. The support team was pivotal to the successful migration of customers to the new platform.

As customers schedule their migrations, the support team coordinates them across the global customer base to ensure there is enough staff to cover any troubleshooting issues that arise. Each customer has access to a dedicated Slack channel with on-call support engineers and their Tufin account team.

In addition, the team experienced a 60% increase in headcount globally since 2019 with a focus on hiring a more senior skills set. Many new hires on the support team have a more technical background and more years of experience. This not only increases the technical acumen of the entire team, but it means faster onboarding and easier case resolution.

Lastly, the team recently created a Support Escalation Team, dedicated to working on cases that are unable to be solved in support. The team receives these cases to solve or identifies where the bug is in the product and passes it on to R&D to fix.

Tufin won the Bronze Stevie Award for Customer Service Department of the Year - Computer Hardware in the 2022 Stevie Awards for Sales & Customer Service

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Topics: Steve Awards for Sales and Customer Service